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City of New York

Manager, Research & Analysis

City of New York, Lincoln, Nebraska, United States, 68511

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Eligibility Note: This position is open only to current City of New York employees serving in the permanent (not provisional) Civil Service titles of Administrative Staff Analyst, Administrative Manager, Administrative Accountant, or Administrative Management Auditor. To be considered for this position, please clearly indicate your current permanent civil service title on your resume and cover letter.

The Audit Bureau conducts informative and meaningful audits, independent assessments, and objective reviews to examine and report on City operations and services. The Bureau strives to improve the City’s financial position, identify and mitigate risks, and ensure services are provided efficiently, effectively, and equitably. By reporting our findings to City officials, oversight bodies and the public, we increase transparency and accountability, promote integrity, and strengthen public trust.

Manager of Research & Analysis Under the direction of senior management, the Manager of Research & Analysis supervises a team of professional staff responsible for two principal streams of work:

Reviewing and vetting complaints/concerns/issues received from diverse sources

Conducting in-depth reviews, analysis and/or investigations that result in detailed and persuasive reports of findings

Work stream 1 is intended to identify allegations warranting more in-depth work within the Office of the Comptroller, referral to external agencies, or closure without further action needed. Work stream 2 results in the collection and analysis of facts and data, written summaries/letters/reports of conclusions, evidence and recommendations.

Manager's Duties

Managing a high volume of incoming complaints, allegations, concerns, and ensuring they are evaluated promptly and accurately

Identifying City issues within the purview of the Office of the Comptroller that potentially warrant in-depth research, analysis and/or review

Overseeing smaller volumes of complex non-audit projects based on collection of information and data, interviews, thorough research, review and analysis

Writing logical and persuasive case notes, memos, summaries of conclusions, letters and reports

Delegating assignments, holding staff accountable for deliverables, and providing coaching support for continued development

Ensuring work is conducted and well documented in the system of record

Performing other related duties and responsibilities, as assigned

Minimum Qualifications

A master’s degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in “1” above.

Preferred Skills

Record of success performing related work

Ability to evaluate information from multiple sources and draw logical and persuasive conclusions

Exercise good judgment in determining appropriate level of resource allocation for each complaint/issue/allegation

Highest professional and ethical standards are expected with consistent record of sound judgment in dealing with sensitive responsibilities

Familiarity with the legal framework, scope, and organizational structure of New York City government, including budget, procurement

Leadership

Decision making

Effective communication

Planning & organizing

55‑a Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.

Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Position Classification ADMINISTRATIVE STAFF ANALYST ( - 1002D

Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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