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EmergencyMD

Practice Manager - Warren/Shelby

EmergencyMD, Warren, Michigan, United States, 48091

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Practice Manager Schedule:

Monday-Friday, 7:45 AM-4:45 PM (approximately 40 hours per week)

General Job Purpose The Practice Manager provides leadership and accountability for all operational aspects of the practice, including patient-centered clinical operations, human resources, information systems, quality assurance, and financial management. This role oversees daily practice operations, ensures operational excellence, and supports a positive culture focused on high-quality patient care and employee engagement.

This description outlines the primary responsibilities of the role but is not intended to be an exhaustive list of all duties.

Key Responsibilities Financial & Business Operations Develop, propose, and manage operational budgets

Maintain financial literacy related to patient care and industry trends

Oversee inventory control and responsible management of facility assets

Ensure compliance with all financial policies and procedures

Coordinate accounts receivable activities with the Billing Department as needed

Human Resources Management Ensure accurate employee timekeeping and timely approvals

Interview, hire, onboard, and orient new employees

Support effective staffing and employee engagement

Recognize staff and provider achievements using formal and informal tools

Information & Compliance Management Effectively utilize electronic health records and billing systems

Ensure accurate coding and compliant registration practices

Conduct and participate in audits to minimize organizational risk

Maintain compliance with HIPAA and all health information privacy laws

Leadership & Communication Provide consistent, effective operational leadership

Foster a positive culture and strong physician relationships

Communicate professionally through written, verbal, and electronic channels

Build collaborative relationships across the organization

Clinical & Patient Care Management Promote exceptional patient experiences and service recovery

Optimize ophthalmology workflows for efficient patient flow

Support quality improvement initiatives and performance metrics

Ensure adherence to clinical standards, policies, and procedures

Facility & Safety Management Promote safety and security through regular inspections

Participate in emergency preparedness training and drills

Ensure staff awareness of workplace hazards and MSDS requirements

Growth, Marketing & Innovation Evaluate and support innovations in patient care delivery

Lead and participate in marketing and community outreach initiatives

Promote positive public relations and organizational reputation

Qualifications & Experience Required / Preferred Bachelor's degree in Health Administration, Business Administration, or equivalent experience preferred

Minimum of five years of operational management experience in a healthcare setting

Knowledge of healthcare regulations, reimbursement, fiscal and HR management

Ophthalmology or healthcare experience preferred

Skills & Attributes Highly organized, detail-oriented, and self-motivated

Strong leadership, time-management, and multitasking abilities

Excellent written and verbal communication skills

Strong work ethic and customer-service mindset

Dependable with early morning availability

Growth-minded with the ability to support multi-location expansion

Compensation & Benefits Competitive wages

Comprehensive benefits package including medical, dental, life, and short- and long-term disability insurance

Generous paid time off (PTO)

Seven (7) paid company holidays

401(k) retirement plan with company match

Uniform reimbursement

Supportive, people-focused culture emphasizing Passion, Purpose, and Progress

About Midwest Vision Partners Midwest Vision Partners (MVP) was founded in 2019 in partnership with Alpine Investors to build a premier eye care platform centered on physician leadership and a PeopleFirst™ philosophy.

Headquartered in Chicago, MVP supports ophthalmologists and optometrists so they can focus on what matters most—helping patients live their best lives through better vision. Today, MVP includes 16 practices, 125 physicians, and approximately 1,500 employees across more than 60 locations throughout the Midwest. Our culture is rooted in collaboration, excellence, and continuous growth.

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