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FACE FOUNDRIÉ®️

Spa/Operations Manager

FACE FOUNDRIÉ®️, Woodbury, Minnesota, United States

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Base pay range

$28/hour - $32/hour

About FACE FOUNDRIÉ®️ FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows, and skincare. We are setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting‑edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 56 locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Operations

Demonstrates high standards in customer service

Meets financial metrics including service revenue, average ticket, client count, rebooking, and retail revenue

Identifies opportunities for growth such as staffing, scheduling, and coaching

Responsible for managing all personnel, including recruitment, training, product knowledge, loss prevention, performance management, safety, and legal compliance

Conducts regular performance reviews and provides constructive feedback to enhance team performance

Creates and maintains staff schedules to ensure adequate coverage during peak hours

Manages store inventory

Helps forecast sales, growth trajectories, and expansion plans

Financial Management

Collaborates with the store owner to develop and manage the salon budget

Monitors and analyzes financial reports, identifying opportunities for cost savings and revenue growth

Implements strategies to achieve sales targets and profitability goals

Client Services

Oversees the delivery of high‑quality services and ensures client satisfaction

Addresses client issues and concerns, providing timely and professional resolutions

Maintains a positive and welcoming environment for clients and staff

Training & Hiring

Leads through teaching employees and growing their productivity, with a clear vision of individual, team, and personal goals and coaching/mentoring skills

Identifies the professional development needed for each staff member

Ensures all technical service and product trainings are attended

Conducts verbal and technical interviews, identifying appropriate talent for salon growth

Marketing

Works with the store owner to develop and execute marketing strategies to attract new clients and retain existing ones

Coordinates and promotes special events, promotions, and collaborations to increase store visibility

Assists with Social Media

Requests marketing materials from corporate via internal portal

Joins regular calls with owner and corporate to ensure consistency across the system

Considers offering services if the candidate has an active AP Esthetics license in the state of MN

Compensation $28 - $32/hr + potential bonus opportunities

Benefits

Paid Training

Ongoing Monthly Paid Training

Employee Referral Program

Paid Time Off

Free Service Monthly

Friends & Family Discount Policy (10% off)

Product + Service Discount

Employer Paid Liability Insurance

Job Details Job Types: Full‑time

Availability: Nights and Weekends are required

Experience: One year of Salon Manager experience is preferred

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

Industries Consumer Services

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