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CVS Health

Shift Supervisor

CVS Health, Haverhill, Massachusetts, us, 01832

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Shift Supervisor – CVS Health Join to apply for the Shift Supervisor role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose‑driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures.

Responsibilities

Manage and work effectively with store management and crews.

Supervise the crew by assigning tasks, directing activities, and following up.

Communicate information between store management and crews.

Assist customers with questions, problems, and complaints, and promote the CVS customer service culture.

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience.

Maintain customer/patient confidentiality.

Price merchandise, stock shelves, and execute display, sign, and inventory for weekly, promotional, and seasonal merchandise.

Reset departments following Plan‑of‑Good (POGs).

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills.

Advanced communication and supervision skills.

Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent store issues.

Preferred Qualifications

Experience as a retail supervisor.

Education High School Diploma or Equivalent (preferred but not required).

Hours & Compensation

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $17.00 - $26.00 per hour.

Benefits

Affordable medical plan options, 401(k) plan with matching contributions, and an employee stock purchase plan.

No‑cost wellness programs (screenings, tobacco cessation, weight management, counseling, financial coaching).

Benefit solutions such as paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more depending on eligibility.

EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

Application Deadline Application window for this opening will close on: 04/02/2026.

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