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MidFirst Bank

Commerical Product Management Associate

MidFirst Bank, Phoenix, Arizona, United States, 85003

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Overview This position is responsible to assist the Commercial Product Management team with the development and ongoing management of commercial products and related programs. Responsible for assisting continued development and growth of the products to be best in class and to increase sales, usage, and overall performance to maximize profitability and meet strategic business objectives. The position interfaces with various internal departments to manage all aspects of product delivery including, Treasury Management Sales, Business/Commercial Relationship Management staff, Commercial Services, Legal and Compliance.

Responsibilities

Assist in managing product metrics to achieve revenue and profitability goals

Assist in managing product-related benefits and risk

Support the Treasury Management Sales team by answering day-to-day product-related questions as well as during the sales process

Assist in developing strategies to introduce new services and enhancements as technological changes are introduced in the market

Assist in coordinating marketing sales and usage strategies and incentives to achieve projected results

Manage various monthly report distribution including update of data and validation of data integrity

Assist the CPM team as needed to ensure product implementations and enhancement rollout deadlines are met

Ensure all banking and regulatory and compliance requirements are met

Maintain in depth knowledge of business banking products including market trends, new products and customer service initiatives

Conduct regular review of market trends and competitors to identify opportunities and benchmark pricing

Assist in the research necessary to recommend strategies and goals for the marketing of products and services including pricing, market direction, product packaging and targeted marketing promotions and learn to serve as the lead report generator for product promotions and campaigns

Work with marketing and sales personnel to identify and provide the necessary collateral materials to support marketing efforts through all delivery channels including online and in person

Assist the department in maintaining a strategic plan to provide product training and support as needed to achieve Bank needs and objectives

Communicate product information, changes and enhancements across all customer-facing contacts within the Bank

Perform other job related duties and special projects as assigned

Requirements

Bachelor's degree in finance, marketing, business, or equivalent education and related training preferred

Minimum one year experience related to banking or financial services required with Treasury Management Service, Product Management and/or project management experience preferred

Advanced organizational, analytical and problem solving skills including strong knowledge of Microsoft Excel required

Bank marketing and/or sales experience is a plus

Strong personal computing skills including strong knowledge of Microsoft Office required

Outstanding verbal and written communication and presentation skills required

Detail oriented, ability to manage multiple priorities, meet deadlines and ability to work independently without supervision required

Ability to travel as necessary to perform essential job responsibilities required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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