Prosegur
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.
Job Description
Coordinate the delivery of the GSOC’s suite of services across multiple shifts providing 24/7/365 coverage.
Oversee the delivery of credible, timely, and actionable threat intelligence information to security and business decision makers.
Oversee the delivery of threat intelligence supporting events, corporate travel, and personal protection assignments, including executive protection.
Guide a team of GSOC Analysts using a metrics-based approach to improve performance and efficiency (SLA/KPI).
Evaluate and monitor the performance of GSOC team members and deliver training and coaching for new and existing personnel.
Provide direction to analyst staff and drive compliance to standards & procedures.
Ability to work a variable schedule as needed to coordinate & deliver training, operational updates, etc. across multiple shifts.
Liaise with Regional Security Operations Centers (RSOC) within the SAP SOC network and ensure best practice is maintained throughout the network.
Compile Management Information (MI) and reports to share with GPS management on a weekly basis.
Identify and promptly respond to any outages or anomalies in GSOC monitoring tools and other technologies.
Develop a deep understanding of GSOC procedures and GPS internal structure to be able to, under minimal supervision, determine the appropriate response to each reported incident.
Ability to perform all subordinate tasks & responsibilities of the GSOC.
Competencies and Skills
Associate degree or 2+ years’ equivalent work experience in Military, Law Enforcement, Government, Corporate Security Operations Center.
Supervisory experience, preferably in a security role.
High proficiency in using IT applications and evidence of data entry and retrieval, keyboard skills, to a speed of at least 25wpm with at least 75% accuracy.
A fundamental understanding of OSINT monitoring & the intelligence cycle.
Proficiency with enterprise level OSINT monitoring and threat aggregator programs like Dataminr, Everbridge, ISOS, etc.
Experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment and triaging reports.
Have an ability to deliver succinct and clear verbal and written reports where necessary.
Possess exceptional communication and customer service skills with an ability to adopt the appropriate approach when dealing with others who may be anxious or distressed.
Basic knowledge of some technical elements associated with security systems such as IP networks, servers, LAN/WAN.
Basic working knowledge of data protection policies such as GDPR/DPP and the need to keep sensitive information secure.
Ability to pass background verification.
Comprehensive English language, written and spoken; any second languages are highly desirable.
Evidence of continuous professional development (CPD).
Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.
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Job Description
Coordinate the delivery of the GSOC’s suite of services across multiple shifts providing 24/7/365 coverage.
Oversee the delivery of credible, timely, and actionable threat intelligence information to security and business decision makers.
Oversee the delivery of threat intelligence supporting events, corporate travel, and personal protection assignments, including executive protection.
Guide a team of GSOC Analysts using a metrics-based approach to improve performance and efficiency (SLA/KPI).
Evaluate and monitor the performance of GSOC team members and deliver training and coaching for new and existing personnel.
Provide direction to analyst staff and drive compliance to standards & procedures.
Ability to work a variable schedule as needed to coordinate & deliver training, operational updates, etc. across multiple shifts.
Liaise with Regional Security Operations Centers (RSOC) within the SAP SOC network and ensure best practice is maintained throughout the network.
Compile Management Information (MI) and reports to share with GPS management on a weekly basis.
Identify and promptly respond to any outages or anomalies in GSOC monitoring tools and other technologies.
Develop a deep understanding of GSOC procedures and GPS internal structure to be able to, under minimal supervision, determine the appropriate response to each reported incident.
Ability to perform all subordinate tasks & responsibilities of the GSOC.
Competencies and Skills
Associate degree or 2+ years’ equivalent work experience in Military, Law Enforcement, Government, Corporate Security Operations Center.
Supervisory experience, preferably in a security role.
High proficiency in using IT applications and evidence of data entry and retrieval, keyboard skills, to a speed of at least 25wpm with at least 75% accuracy.
A fundamental understanding of OSINT monitoring & the intelligence cycle.
Proficiency with enterprise level OSINT monitoring and threat aggregator programs like Dataminr, Everbridge, ISOS, etc.
Experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment and triaging reports.
Have an ability to deliver succinct and clear verbal and written reports where necessary.
Possess exceptional communication and customer service skills with an ability to adopt the appropriate approach when dealing with others who may be anxious or distressed.
Basic knowledge of some technical elements associated with security systems such as IP networks, servers, LAN/WAN.
Basic working knowledge of data protection policies such as GDPR/DPP and the need to keep sensitive information secure.
Ability to pass background verification.
Comprehensive English language, written and spoken; any second languages are highly desirable.
Evidence of continuous professional development (CPD).
Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.
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