City of Hollywood,FL
Job Summary
Under the general supervision of the Parking Operations Manager, the Parking Operations Supervisor is responsible for the daily supervision of staff from garages, enforcement, meter repair/collections, and main office. The supervisor oversees the parking staff within his/her area of responsibility, plans, organizes and supervises the work of these employees, recommends hiring, discipline and promotion, establishes work procedures and expedites work. Work frequently demands independent decisions. Essential Job Functions and Responsibilities
Supervises employees engaged in maintenance, enforcement, meter repair/collections and cashiering services. Oversees garage operations, including maintenance of all garages and enforcement within garages. Coordinates special tasks or events with other departments as needed. Provides management with reports on citations, officer productivity, appeal results, etc. Investigates and responds to complaints about enforcement officers, signs, areas, unsafe conditions, etc. Reviews documentation and provides input for determination of citation appeals. Provides testimony in court regarding parking violations and appeals. Issues citations for violations of City Code. Tracks meters and parts sent to other locations for repairs. Reviews invoices and recommends payment. Oversees the collection of money, counting of coin and currency and preparation of bank deposits. Inputs collection data and prepares reports. Assists in processing payroll. Provides input on hiring, evaluation, promotion and termination of employees. Maintains inventory and orders supplies and parts as needed. Performs revenue control activities including monetary audits, cash handling, account reconciliation, and overages/shortages tracking. Collects data and prepares management reports on cashiering operations. Creates staff schedules, assigns work and assures adequate coverage. Assists with traffic control in and around public parking garages. Represents the City positively and professionally with colleagues and clients. Establishes and maintains effective and professional relationships with work colleagues, supervisors and managers. Performs related work as required for this position description only. Education / Experience
High School Diploma or GED, plus two (2) years of experience in Parking Operations. Certified by the State of Florida as a Parking Enforcement Specialist. Preferred Qualifications
Associate’s Degree, plus four (4) years of experience in Parking Operations. Certificates, Licenses, Registrations
State of Florida Certified Parking Enforcement Specialist Valid Driver’s License with proof of automobile insurance Background Check – acceptable record required Driving Abstract – acceptable driving record required Veteran’s Preference
The City of Hollywood values the service of veterans and their families. Candidates must submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. Equal Opportunity / Equal Access
All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications). The City of Hollywood is an Equal Opportunity / Equal Access Employer.
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Under the general supervision of the Parking Operations Manager, the Parking Operations Supervisor is responsible for the daily supervision of staff from garages, enforcement, meter repair/collections, and main office. The supervisor oversees the parking staff within his/her area of responsibility, plans, organizes and supervises the work of these employees, recommends hiring, discipline and promotion, establishes work procedures and expedites work. Work frequently demands independent decisions. Essential Job Functions and Responsibilities
Supervises employees engaged in maintenance, enforcement, meter repair/collections and cashiering services. Oversees garage operations, including maintenance of all garages and enforcement within garages. Coordinates special tasks or events with other departments as needed. Provides management with reports on citations, officer productivity, appeal results, etc. Investigates and responds to complaints about enforcement officers, signs, areas, unsafe conditions, etc. Reviews documentation and provides input for determination of citation appeals. Provides testimony in court regarding parking violations and appeals. Issues citations for violations of City Code. Tracks meters and parts sent to other locations for repairs. Reviews invoices and recommends payment. Oversees the collection of money, counting of coin and currency and preparation of bank deposits. Inputs collection data and prepares reports. Assists in processing payroll. Provides input on hiring, evaluation, promotion and termination of employees. Maintains inventory and orders supplies and parts as needed. Performs revenue control activities including monetary audits, cash handling, account reconciliation, and overages/shortages tracking. Collects data and prepares management reports on cashiering operations. Creates staff schedules, assigns work and assures adequate coverage. Assists with traffic control in and around public parking garages. Represents the City positively and professionally with colleagues and clients. Establishes and maintains effective and professional relationships with work colleagues, supervisors and managers. Performs related work as required for this position description only. Education / Experience
High School Diploma or GED, plus two (2) years of experience in Parking Operations. Certified by the State of Florida as a Parking Enforcement Specialist. Preferred Qualifications
Associate’s Degree, plus four (4) years of experience in Parking Operations. Certificates, Licenses, Registrations
State of Florida Certified Parking Enforcement Specialist Valid Driver’s License with proof of automobile insurance Background Check – acceptable record required Driving Abstract – acceptable driving record required Veteran’s Preference
The City of Hollywood values the service of veterans and their families. Candidates must submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. Equal Opportunity / Equal Access
All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications). The City of Hollywood is an Equal Opportunity / Equal Access Employer.
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