Guest Experience Leader – Luxury Hospitality

A prestigious luxury retreat in the Hudson Valley is seeking a Guest Experience Manager to lead the Guest Experience team, ensuring exceptional service from pre-arrival to post-stay. The ideal candidate will have at least 3 years of experience in hotel guest services, a passion for guest interaction, and familiarity with the local area. Responsibilities include training staff, managing guest requests, and enhancing the overall guest experience, all while driving performance improvements and maintaining brand standards. #J-18808-Ljbffr