Logo
Phil Long Ford of Denver

Quick Lane Service Advisor

Phil Long Ford of Denver, Littleton, Colorado, us, 80161

Save Job

Overview

Join our dynamic team at Phil Long Ford of Denver in Littleton, CO, as a Full-Time Quick Lane Service Advisor. This onsite position offers a customer-focused environment where you will be at the forefront of delivering exceptional service. Your role directly impacts client satisfaction and provides opportunities for growth. Salary range: $38,577 to $172,776 per year (Commission). You will be part of a high-performance culture that emphasizes excellence and integrity. Benefits include Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Apply today and elevate your career with us! Responsibilities

Greet customers warmly and gather essential vehicle information to set up a seamless service experience. Advise customers on routine maintenance and help identify mechanical issues through visual inspections or road tests. Prepare detailed repair orders and guide clients through every step of their service journey. Explain repair work and charges, manage customer complaints, and schedule appointments. Maintain clear communication by updating customers on repair progress and any changes in estimates. Foster trust and rapport with customers through a commitment to vehicle care and safety in a fast-paced, professional setting. Qualifications

Foundational understanding of automotive mechanics to identify and communicate vehicle issues. Proficiency in software tools for scheduling and repair order management. Strong interpersonal skills to explain complex repair details in an accessible manner. Excellent problem-solving abilities and a proactive approach to obtaining customer and vehicle data. Minimum of one year of related experience or an equivalent combination of education and training. Compensation & Requirements

Position requires full-time availability at the Littleton, CO location with a focus on customer service and vehicle care. Benefits

Medical, Dental, Vision 401(k) and Life Insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) Paid Time Off Employee Discounts

#J-18808-Ljbffr