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Common House

General Manager

Common House, Raleigh, North Carolina, United States, 27601

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General Manager, Common House Reports to:

Chief Executive Officer, Common House Direct Reports:

Director of Operations, Executive Chef, Membership Sales Managers, Private Events Sales Managers, Membership Experience Managers

Who we are Common House is a modern social club with locations in Richmond, VA, Charlottesville, VA, Chattanooga, TN, New Orleans, LA, and two upcoming clubs in North Carolina. More than a membership, the Houses provide inclusive spaces to dine, work, and discover through daily programming, unique amenities, and connection opportunities with other members.

Position & Candidate Description Common House is seeking an experienced hospitality professional to lead the operations of two modern social clubs in North Carolina (Raleigh and Durham). The General Manager will be responsible for the overall business success of both locations, leading onsite teams while working closely with the corporate team. The ideal candidate will possess extensive hospitality experience, strong financial and operational acumen, effective team leadership skills, and a proven track record of success in managing multiple units.

Responsibilities include, but are not limited to: Financial and Operational Oversight

Own and manage the P&Ls of two private social clubs

Analyze trends, develop market-specific strategies, and execute plans to meet financial targets

Oversee unit-level expenses and labor to optimize profitability while maintaining high member satisfaction

Provide regular, in-depth financial reporting to company leadership

Leadership and Team Development

Build, coach, and oversee the performance of each club’s leadership and management teams.

Lead recruitment and onboarding of all salaried and hourly team members

Provide ongoing coaching and performance feedback

Revenue Growth

Drive membership recruitment and retention in collaboration with club-based sales teams and the regional sales director.

Lead private events strategy and performance across both clubs

Guide F&B and membership experience teams to develop programming and menus that enhance revenue and engagement

Club Operations and Culture

Conduct weekly cross-location leadership meetings to align on operations, events, costs, and goals.

Set and maintain brand standards, ensuring compliance with company policies.

Support facilities and property management, including CAPEX planning and preventative maintenance

Ensure all necessary permits, licenses, and compliance documents are up to date.

Qualifications Must Have

Minimum 7 years of hospitality leadership experience (preferably in private clubs or hotels)

Solid food & beverage knowledge

Site Openings

Strong financial acumen

Experience reporting to and managing relationships with ownership or investor groups

Nice to Have

Private club management or coworking experience

Sales management background

This position is based in North Carolina with the expectation of being onsite.

In exchange for talented skills and contributions, Common House offers all employees a dynamic work environment, fun co-workers, and a competitive salary package. Additionally, we also provide our team members a comprehensive benefits package including:

Diverse and inclusive colleagues

Generous Health, Dental, Vision, and Reserve Leave Coverage

401k Option

Paid Time Off

Monthly membership at Common House (and your partner/spouse gets one, too!)

50% employee discount on food and non-alcoholic purchases

Common House is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

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