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Technium

Director of Project Management

Technium, Marlborough, Massachusetts, us, 01752

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Job Description Be the exception…

Technium is a rapidly growing cyber security company that has a strong reputation for providing quality service to our customers… We cannot do this without an amazing team! Our team is comprised of individuals who love what they do, which allows us to maintain a culture of achievement, excellent service, and strong relationships with customers and partners. The rule is to have a job; the exception is to love it. Are you ready to be the exception?

The primary objective for the PMO Director is to ensure that Technium customer-facing or internal project assignments are completed successfully, applying your experience in managing project teams comprising senior business and technical management, vendor teams, sub-contractors, implementation engineers and project support staff.

Measurements of success include overall customer experience, efficiency, timeliness, and budget compliance. The PMO Director will help shape the project management office (PMO) by contributing ideas and implementing improvements to the PMO policies, processes, procedures, and documentation.

Duties and Responsibilities

Lead the PMO establishing policies and procedures for all PMs

Develop and implement strategies to improve the project lifecycle and scale the PMO

Assist in customer management during active projects

Establish standards around resource scheduling, project structure, change requests, and opportunity management

Maintain profitability for all projects

Professional technical services project management

Internal technical services project management

Participate in onboarding and offboarding processes

Maintain technical acumen and apply as necessary in the delivery of projects

Mentor all PM staff

Skills and Qualifications

Minimum 10 years project management experience

Bachelors degree required

4 years of experience leading PMs

PMP or comparable project management certification

Exceptional communication and documentation skills

Experience with business software including Microsoft office suite, PSA platforms, and CRM

Previous executive support experience preferred

Startup experience preferred (must be able to adapt and work in a dynamic fast paced environment)

Metrics/Measurements

Customer Experience

Technium Team Experience

Project Completion Metrics (time, budget, completion)

Team Billability Metrics

Opportunity Timeline

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