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Extra Space Storage

Assistant Store Manager

Extra Space Storage, Secaucus, New Jersey, us, 07094

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Assistant Store Manager Assistant Store Managers support the daily operations of one or more self‑storage locations under the guidance of the District Manager and Store Manager. They ensure the facility meets high cleanliness standards and consistently delivers operational excellence through customer relationship building, structured sales, and account management.

Core Activities

Work between multiple stores in the district.

Locations closed on Sundays.

Bilingual Spanish preferred.

Benefits We Offer You

A work/life balance with daytime hours and potential Sundays off (dependent on location).

Outstanding company culture with growth opportunities throughout the U.S.

Competitive starting pay.

Paid Time Off

accrued throughout the year and increasing with years of service.

Generous 401(k) match

with Traditional and/or ROTH options.

Affordable medical benefit options with up to a $1,000 annual Health Savings Account employer contribution.

EXTRA Healthy Wellness Program with rewards toward your medical premium.

BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and more.

Your Responsibilities

Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.

Maximize sales objectives through unit rentals, unit insurance, and moving supplies.

Ensure the highest cleanliness standards through continuous maintenance of the site, office, building interiors and exteriors, and surrounding areas.

Perform daily site safety inspections, including lock checks.

Address and resolve customer concerns related to billing, security, auctions, and proper site usage.

Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.

Protect company culture by establishing and maintaining professional relationships with all Extra Space employees.

Perform additional duties as assigned.

Your Qualifications

1+ year of customer‑facing work experience.

Sales experience preferred.

Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn.

High School diploma or GED required; college education is a plus.

Work Environment & Physical Requirements

Perform indoor and outdoor responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.

Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.

Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com.

If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (car rental, RV rental, storage rental, apartment rental, etc.), Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.

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