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The Michael's Companies

Omnichannel CX Manager — Part-Time, Brooklyn

The Michael's Companies, New York, New York, us, 10261

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A leading arts and crafts retailer is seeking a Customer Experience Manager for their Brooklyn location. This part-time role involves delivering a customer-centric shopping experience by managing effective front-end operations and leading the team. Responsibilities also include training staff, ensuring compliance with company policies, and managing omnichannel processes. Retail management experience is preferred, and the role requires strong leadership and coaching skills. The position offers competitive pay ranging from $18.50 to $23.50. #J-18808-Ljbffr