Extra Space Storage
Will work between multiple stores in the district.
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Manager is accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Extra Space Storage is the largest self-storage company in the United Statesby store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Benefits We Offer You
Work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay
Paid Time Off
accrued throughout the year, increasing with years of service
Generous 401(k) match
with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards toward your medical premium
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Your Responsibilities
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions
Maximize sales objectives through unit rentals, unit insurance, and moving supplies
Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas
Perform daily site safety inspections, including lock checks
Address and resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees
Perform additional duties as assigned
Your Qualifications
1+ year of customer-facing work experience
Sales experience preferred
Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn
High School diploma or GED is required; college education is a plus
Work Environment & Physical Requirements
Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions
Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting
Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.
Find additional career opportunities at careers.extraspace.com
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.), Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
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The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Manager is accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Extra Space Storage is the largest self-storage company in the United Statesby store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Benefits We Offer You
Work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay
Paid Time Off
accrued throughout the year, increasing with years of service
Generous 401(k) match
with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards toward your medical premium
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Your Responsibilities
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions
Maximize sales objectives through unit rentals, unit insurance, and moving supplies
Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas
Perform daily site safety inspections, including lock checks
Address and resolve customer concerns related to billing, security, auctions, and proper site usage
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits
Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees
Perform additional duties as assigned
Your Qualifications
1+ year of customer-facing work experience
Sales experience preferred
Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn
High School diploma or GED is required; college education is a plus
Work Environment & Physical Requirements
Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions
Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting
Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.
Find additional career opportunities at careers.extraspace.com
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.), Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
#J-18808-Ljbffr