Children’s Home & Aid
Job Overview
Brightpoint invites you to join our team of mission‑driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for more than 140 years, we aim to advance the well‑being of children by investing in families and strengthening communities through data‑informed, collaborative, and preventative solutions.
As a key partner across the organization, the
Business Analyst
plays a vital role in strengthening program and administrative effectiveness through data‑driven insight. This position focuses on evaluating data collection and entry processes, supporting strategic initiatives, and translating operational needs into practical technology solutions. By serving as a bridge between program staff, leadership, and technology teams, the Business Analyst helps ensure data is accurate, accessible, and used to drive informed decision‑making aligned with organizational goals.
What You’ll Do
Collaborate with program managers and leadership to identify business needs and improvement opportunities.
Facilitate stakeholder meetings and document business requirements for new initiatives.
Translate business needs into functional requirements.
Develop and document business requirements for new system implementations and modifications.
Assist in the design and implementation of new business processes, technology systems, and tools to enhance service delivery.
Conduct interviews and process‑mapping sessions to understand business needs and develop new processes.
Lead workshops to identify current and future business processes and coordinate all logistical aspects of workshops, including scheduling, invitations, and participant registration.
Work closely with the technology staff to verify that systems and processes function as per program requirements.
Develop test cases and perform User Acceptance Testing (UAT) with end users.
Provide post‑implementation support and troubleshooting.
Qualifications
Bachelor’s degree in Business Administration, Social Services, Public Policy, or a related field.
Minimum of 2 years of experience in business analysis, data analysis, or a related role, preferably in a nonprofit, social services, public sector, or mission‑driven organization.
Proven experience with Power BI, Power Apps, Power Automate, Excel, and SharePoint.
Strong knowledge of data governance and security best practices within Microsoft 365.
Familiarity with agile methodologies and project management experience.
Strong analytical and problem‑solving skills.
Familiarity with case management systems and participant‑management platforms (preferred).
Access to reliable transportation to execute the position’s responsibilities.
Compensation & Benefits
Compensation:
Salary Range $50,000 – $55,600 per year; offers are commensurate with candidate qualifications and experience. The salary range represents our current estimate for this role at the time of posting and is subject to change based on candidate experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are committed to fair and equitable compensation practices and fostering a diverse workforce with equal opportunities for all candidates.
Benefits:
Medical, dental, and vision insurance; 3+ weeks paid time off in the first year (including the week between Christmas and New Year’s Day), 11 paid holidays, supplemental insurance options, and 401(k) with employer match.
Location:
Downtown Chicago office, 200 West Monroe Street, Chicago, IL 60606, USA.
Schedule:
Hybrid (remote/in‑office); Full‑time, salaried; general business hours with flexibility for occasional evening and weekend hours for after‑hours support activities.
Development Opportunities:
Emerging Leaders will have access to leadership development opportunities and one‑on‑one mentorship.
Equal Opportunity Statement Brightpoint is an Equal Opportunity Employer. We comply with all federal, state, and local laws regarding equal employment opportunity. Please review the Know Your Rights notice from the Department of Labor for further information.
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As a key partner across the organization, the
Business Analyst
plays a vital role in strengthening program and administrative effectiveness through data‑driven insight. This position focuses on evaluating data collection and entry processes, supporting strategic initiatives, and translating operational needs into practical technology solutions. By serving as a bridge between program staff, leadership, and technology teams, the Business Analyst helps ensure data is accurate, accessible, and used to drive informed decision‑making aligned with organizational goals.
What You’ll Do
Collaborate with program managers and leadership to identify business needs and improvement opportunities.
Facilitate stakeholder meetings and document business requirements for new initiatives.
Translate business needs into functional requirements.
Develop and document business requirements for new system implementations and modifications.
Assist in the design and implementation of new business processes, technology systems, and tools to enhance service delivery.
Conduct interviews and process‑mapping sessions to understand business needs and develop new processes.
Lead workshops to identify current and future business processes and coordinate all logistical aspects of workshops, including scheduling, invitations, and participant registration.
Work closely with the technology staff to verify that systems and processes function as per program requirements.
Develop test cases and perform User Acceptance Testing (UAT) with end users.
Provide post‑implementation support and troubleshooting.
Qualifications
Bachelor’s degree in Business Administration, Social Services, Public Policy, or a related field.
Minimum of 2 years of experience in business analysis, data analysis, or a related role, preferably in a nonprofit, social services, public sector, or mission‑driven organization.
Proven experience with Power BI, Power Apps, Power Automate, Excel, and SharePoint.
Strong knowledge of data governance and security best practices within Microsoft 365.
Familiarity with agile methodologies and project management experience.
Strong analytical and problem‑solving skills.
Familiarity with case management systems and participant‑management platforms (preferred).
Access to reliable transportation to execute the position’s responsibilities.
Compensation & Benefits
Compensation:
Salary Range $50,000 – $55,600 per year; offers are commensurate with candidate qualifications and experience. The salary range represents our current estimate for this role at the time of posting and is subject to change based on candidate experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are committed to fair and equitable compensation practices and fostering a diverse workforce with equal opportunities for all candidates.
Benefits:
Medical, dental, and vision insurance; 3+ weeks paid time off in the first year (including the week between Christmas and New Year’s Day), 11 paid holidays, supplemental insurance options, and 401(k) with employer match.
Location:
Downtown Chicago office, 200 West Monroe Street, Chicago, IL 60606, USA.
Schedule:
Hybrid (remote/in‑office); Full‑time, salaried; general business hours with flexibility for occasional evening and weekend hours for after‑hours support activities.
Development Opportunities:
Emerging Leaders will have access to leadership development opportunities and one‑on‑one mentorship.
Equal Opportunity Statement Brightpoint is an Equal Opportunity Employer. We comply with all federal, state, and local laws regarding equal employment opportunity. Please review the Know Your Rights notice from the Department of Labor for further information.
#J-18808-Ljbffr