Senior Manager, Customer Excellence Projects (Remote)

A global hospitality leader is seeking a Senior Manager for their Customer Excellence Team. This role involves managing project deliverables, enhancing customer care processes, and collaborating across departments. The ideal candidate will have extensive project management experience, particularly in a high-volume contact center setting. Furthermore, proficiency in tools like Smartsheet and methodologies such as Lean is essential for success. Competitive compensation package offered with significant benefits. #J-18808-Ljbffr