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Riverside Community Care

Vice President of Quality Management

Riverside Community Care, Dedham, Massachusetts, us, 02026

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Vice President of Quality Management Riverside Community Care is one of the largest and most respected community-based not-for-profit behavioral healthcare and human service organizations in Massachusetts. The breadth of our services and our commitment to innovation has earned us national recognition, the respect of our peers, loyalty from our employees, and high ratings from the people we serve. We serve children, adolescents, families, and adults in need of behavioral healthcare and a broad range of human services. Communities, schools, and workplaces also turn to Riverside when faced with the emotional aftermath of tragic events or on suicide prevention.

We are seeking an experienced, strategic, and mission-driven Vice President of Quality Management (QM) to lead Riverside’s quality, compliance, privacy, and risk management functions.

As Vice President of Quality Management, you will:

Serve as Riverside’s Compliance and Privacy Officer, guiding our organization in HIPAA/privacy, human rights, accessibility, policy governance, and records management

Oversee our organization's response to incidents, critical events, and legal matters involving individuals served, ensuring accountability and compassionate resolution

Establish organization-wide frameworks, standards, and reporting structures that promote consistent quality and risk management practices

Partner with divisional leadership to identify trends to inform corrective actions and foster a culture of continuous quality improvement

Chair key organizational committees, represent Riverside in external quality forums, and cultivate strong, positive relationships with regulatory stakeholders

Lead the development, supervision, and succession planning of the Quality Management Department in collaboration with the President/CEO

Schedule:

Full Time Monday - Friday with a minimum on-site presence of two days per week and additional in-office time as needed

Salary Range:

$120,000 - $140,000/year

Why You'll Love Riverside We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off – all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

Comprehensive, high-quality health, dental, and vision insurance options

Flexible Spending Accounts – both medical and dependent care

Eleven paid holidays

Separate accruals for vacation (increases with tenure), personal, and sick time

Tax-deferred 403(b) retirement savings plan with employer match

Employee Assistance Plan / Travel Assistance Plan

Employee bonus for referrals resulting in hiring

Discounts to movie theaters, sporting, and entertainment events

Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture: Our Benefits

Our Culture

Hear what employees think about working for Riverside!

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