Pegasystems
PLEASE NOTE:
Due to the responsibilities of this role and the need for regular in‑office collaboration, we are currently considering candidates who live within commuting distance of our Waltham office and those who would not require sponsorship now or in the future.
Our team supports, empowers, and drives results for Pega Consulting. We cultivate, develop, execute and communicate global strategies, business practices, actionable insights, field enablement, and best‑in‑class applications. We strive to continuously improve our business systems and processes.
Picture Yourself at Pega As a Senior Business Analyst, you will be a key member of the Consulting Operations team, driving improvements across our selling and delivery processes. You will lead the analysis and documentation of business and system requirements, processes, and use cases, ensuring strong alignment between stakeholder needs and system capabilities.
What You’ll Do at Pega
Collaboration & Alignment:
Partner with product managers, business stakeholders, and technical teams to ensure requirements are fully aligned with system capabilities and strategic priorities. Act as the bridge between business needs and technical solutions.
System Improvement & UAT Leadership:
Own the User Acceptance Testing (UAT) process, guiding stakeholders through execution and ensuring seamless adoption of new enhancements and releases. Recommend and design improvements that reduce manual effort, address technical debt, and leverage automation and AI to scale efficiency.
Change Management & Enablement:
Lead change management, communications, and enablement activities to support successful rollouts of system changes and strategic initiatives. Provide post‑implementation support, including training and continuous improvement.
Governance & Best Practices:
Develop and maintain policies, procedures, and best practices that streamline processes, improve efficiency, and strengthen alignment across Consulting.
Who You Are
Strong analytical skills, capable of gathering, analyzing, and documenting business requirements.
Proficient in defining and documenting business processes, use cases, and user stories, along with managing UAT.
Knowledgeable about system optimization and improvement strategies.
Capable of balancing long‑term strategic projects with day‑to‑day operational responsibilities.
Skilled communicator, able to convey ideas effectively to technical stakeholders as well as senior leadership, whether in person or in writing.
Resilient in the face of obstacles, with the ability to adapt to changing circumstances.
What You’ve Accomplished
3–5 years as a business or systems analyst, focusing on system enhancement, managing releases, and identifying areas for improvement and efficiencies.
Strong analytical and problem‑solving abilities, capable of gathering, analyzing, and documenting business requirements.
Proficiency in defining and documenting business processes, use cases, and user stories.
Proven ability to own projects from inception to delivery.
Continuous learning and development; familiarity with technology leadership in relevant product categories.
Additional Information Base salary range for this role is $71,700 – $107,200 USD annually. This role may also be eligible for an annual bonus or commission, as well as benefits and other incentives.
As an Equal Opportunity Employer, Pega does not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
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Due to the responsibilities of this role and the need for regular in‑office collaboration, we are currently considering candidates who live within commuting distance of our Waltham office and those who would not require sponsorship now or in the future.
Our team supports, empowers, and drives results for Pega Consulting. We cultivate, develop, execute and communicate global strategies, business practices, actionable insights, field enablement, and best‑in‑class applications. We strive to continuously improve our business systems and processes.
Picture Yourself at Pega As a Senior Business Analyst, you will be a key member of the Consulting Operations team, driving improvements across our selling and delivery processes. You will lead the analysis and documentation of business and system requirements, processes, and use cases, ensuring strong alignment between stakeholder needs and system capabilities.
What You’ll Do at Pega
Collaboration & Alignment:
Partner with product managers, business stakeholders, and technical teams to ensure requirements are fully aligned with system capabilities and strategic priorities. Act as the bridge between business needs and technical solutions.
System Improvement & UAT Leadership:
Own the User Acceptance Testing (UAT) process, guiding stakeholders through execution and ensuring seamless adoption of new enhancements and releases. Recommend and design improvements that reduce manual effort, address technical debt, and leverage automation and AI to scale efficiency.
Change Management & Enablement:
Lead change management, communications, and enablement activities to support successful rollouts of system changes and strategic initiatives. Provide post‑implementation support, including training and continuous improvement.
Governance & Best Practices:
Develop and maintain policies, procedures, and best practices that streamline processes, improve efficiency, and strengthen alignment across Consulting.
Who You Are
Strong analytical skills, capable of gathering, analyzing, and documenting business requirements.
Proficient in defining and documenting business processes, use cases, and user stories, along with managing UAT.
Knowledgeable about system optimization and improvement strategies.
Capable of balancing long‑term strategic projects with day‑to‑day operational responsibilities.
Skilled communicator, able to convey ideas effectively to technical stakeholders as well as senior leadership, whether in person or in writing.
Resilient in the face of obstacles, with the ability to adapt to changing circumstances.
What You’ve Accomplished
3–5 years as a business or systems analyst, focusing on system enhancement, managing releases, and identifying areas for improvement and efficiencies.
Strong analytical and problem‑solving abilities, capable of gathering, analyzing, and documenting business requirements.
Proficiency in defining and documenting business processes, use cases, and user stories.
Proven ability to own projects from inception to delivery.
Continuous learning and development; familiarity with technology leadership in relevant product categories.
Additional Information Base salary range for this role is $71,700 – $107,200 USD annually. This role may also be eligible for an annual bonus or commission, as well as benefits and other incentives.
As an Equal Opportunity Employer, Pega does not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
#J-18808-Ljbffr