Veros Credit
Account Servicing Specialist I - Impounds
Veros Credit, Santa Ana, California, United States, 92725
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Account Servicing Specialist I - Impounds
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Veros Credit 1 day ago Be among the first 25 applicants Join to apply for the
Account Servicing Specialist I - Impounds
role at
Veros Credit Get AI-powered advice on this job and more exclusive features. This range is provided by Veros Credit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$16.00/hr - $20.00/hr About Us
Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.
We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.
Some Of Our Benefit Offerings Include
Medical, Dental, and Vision Insurance Life Insurance Flexible Spending Accounts (FSA) Accident, Hospital, Indemnity Insurance Short Term Disability (STD) and Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) 401(k) Plan Employee Stock Ownership Plan (ESOP) Tuition Reimbursement Paid Holidays Paid Time Off (PTO) Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle) Referral Bonus Quarterly lunches Daily fresh fruit Office Starbucks Coffee/Latte/Espresso Machine And a lot more!
About The Position
The
Account Servicing Specialist I (Impounds)
will be responsible for servicing auto loan accounts.
Essential Responsibilities
Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA). Negotiate payment arrangements with borrowers to successfully obtain a commitment for payment and/or reinstatement of accounts, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures. Review accounts for special assistance (loan modifications, extensions, etc.) and gather the necessary information and/or documents to provide assistance Initiate and review repossession efforts to recover collateral. Accurately and professionally document account information and collection activities. Conduct investigative activities to determine the whereabouts of customers through database searches and system records (Skip-Tracing). Perform outbound calls and receive inbound calls through an auto-dialing system or manual telephone system. Maintain satisfactory work efforts on an assigned queue and meet/exceed daily and monthly goals. Other duties as assigned.
Essential Requirements
3+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry. Effective communication, negotiation, and problem-solving skills. Ability to read, interpret and apply federal, state, and local collections regulations. Ability to interact with customers in a professional, tactful, and sensitive manner. Ability to thrive in a fast-paced work environment and to work independently and as part of a team. Available to work a flexible work schedule and overtime as needed. High School Diploma or GED.
Salary:
$16.00 - $20.00 per hour + Bonus
Veros Credit, LLC is an equal opportunity employer.
This Organization Participates in E-Verify
Keywords
Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at Veros Credit by 2x Get notified about new Account Specialist jobs in
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Account Servicing Specialist I - Impounds
role at
Veros Credit 1 day ago Be among the first 25 applicants Join to apply for the
Account Servicing Specialist I - Impounds
role at
Veros Credit Get AI-powered advice on this job and more exclusive features. This range is provided by Veros Credit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$16.00/hr - $20.00/hr About Us
Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.
We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.
Some Of Our Benefit Offerings Include
Medical, Dental, and Vision Insurance Life Insurance Flexible Spending Accounts (FSA) Accident, Hospital, Indemnity Insurance Short Term Disability (STD) and Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) 401(k) Plan Employee Stock Ownership Plan (ESOP) Tuition Reimbursement Paid Holidays Paid Time Off (PTO) Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle) Referral Bonus Quarterly lunches Daily fresh fruit Office Starbucks Coffee/Latte/Espresso Machine And a lot more!
About The Position
The
Account Servicing Specialist I (Impounds)
will be responsible for servicing auto loan accounts.
Essential Responsibilities
Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA). Negotiate payment arrangements with borrowers to successfully obtain a commitment for payment and/or reinstatement of accounts, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures. Review accounts for special assistance (loan modifications, extensions, etc.) and gather the necessary information and/or documents to provide assistance Initiate and review repossession efforts to recover collateral. Accurately and professionally document account information and collection activities. Conduct investigative activities to determine the whereabouts of customers through database searches and system records (Skip-Tracing). Perform outbound calls and receive inbound calls through an auto-dialing system or manual telephone system. Maintain satisfactory work efforts on an assigned queue and meet/exceed daily and monthly goals. Other duties as assigned.
Essential Requirements
3+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry. Effective communication, negotiation, and problem-solving skills. Ability to read, interpret and apply federal, state, and local collections regulations. Ability to interact with customers in a professional, tactful, and sensitive manner. Ability to thrive in a fast-paced work environment and to work independently and as part of a team. Available to work a flexible work schedule and overtime as needed. High School Diploma or GED.
Salary:
$16.00 - $20.00 per hour + Bonus
Veros Credit, LLC is an equal opportunity employer.
This Organization Participates in E-Verify
Keywords
Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at Veros Credit by 2x Get notified about new Account Specialist jobs in
Santa Ana, CA . Account Coordinator, Southern California
Orange County, CA $70,000.00-$75,000.00 1 week ago Orange County, CA $129,000.00-$206,000.00 2 weeks ago Newport Beach, CA $60,000.00-$120,000.00 1 week ago Santa Ana, CA $60,000.00-$65,000.00 3 days ago Irvine, CA $67,000.00-$84,000.00 1 hour ago Long Beach, CA $83,980.00-$112,640.00 3 weeks ago Account Representative - State Farm Agent Team Member
Orange County, CA $60,000.00-$90,000.00 57 minutes ago Irvine, CA $60,000.00-$90,000.00 6 days ago City of Industry, CA $104,482.00-$120,744.00 3 weeks ago Newport Beach, CA $83,310.00-$112,060.00 3 weeks ago Santa Ana, CA $65,000.00-$90,000.00 2 hours ago Account Manager, Enterprise Acquisitions
Santa Ana, CA $55,000.00-$65,000.00 18 hours ago Orange County, CA Flex Territory Account Executive
Orange County, CA $129,000.00-$206,000.00 19 minutes ago Account Executive (remote anywhere in the USA)
Irvine, CA $120,000.00-$160,000.00 2 weeks ago Santa Ana, CA $65,000.00-$70,000.00 1 week ago Irvine, CA $60,000.00-$60,000.00 1 week ago West Covina, CA $70,000.00-$80,000.00 4 days ago Irvine, CA $103,000.00-$148,000.00 2 weeks ago Irvine, CA $78,000.00-$85,000.00 3 weeks ago City of Industry, CA $70,000.00-$80,000.00 1 day ago Irvine, CA $60,000.00-$65,000.00 1 day ago Irvine, CA $75,000.00-$125,000.00 5 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr