Vanderbilt University Medical Center
TempForce Family Guest Services
Vanderbilt University Medical Center, Nashville, Tennessee, United States, 37247
Discover Vanderbilt University Medical Center
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization Patient & Guest Services 20
Job Summary Provides administrative support of an area's activities with occasional guidance. Responds to customer needs by consulting with others as appropriate or by following established guidelines. Organizes flow of daily operations to ensures service priorities are met.
Job Specifics
M-F 7a-3:30p
Customer Services
VU campus and OHO if possible
Answering telephone
Basic MS Windows skills
Information desk
Key Responsibilities
Performs a variety of administrative support which may include scheduling, booking travel, expense processing and purchasing.
Compiles, coordinate and assist in the collection, processing and submission of data.
Prepares reports and other documentation as requested by area.
Creates and maintains accurate documents and records.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Technical Capabilities
Human Resources Policies and Procedures (Fundamental Awareness): Knowledge, adherence and application of human resources policies and procedures.
Clerical/Administrative (Novice): Clerical/Administration includes most clerical and administrative functions typically carried out by secretaries, administrators and others who perform a clerical role. Among duties are: Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing & Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination & Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing & Typing.
Data Verification (Novice): Ability to verify data accurately.
Financial Processes (Fundamental Awareness): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
Calendar Maintenance (Novice): Ability to prioritize and maintain a calendar or calendars of scheduled meetings or events without scheduling conflicts.
Document Management (Novice): Use of computer system and software to store, manage and track electronic documents and electronic images of paper based information captured through the use of a document scanner.
Core Accountabilities
Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. Problem Solving/Complexity of work: Utilizes some discretion and research to solve routine problems.
Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities
Supporting Colleagues: Develops self and others; continuously improves own skills by identifying development opportunities.
Building and Maintaining Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Communicating Effectively: Opens shares information with others and communicates in a clear and courteous manner.
Delivering Excellent Services: Serves others with compassion, invests time to understand problems, needs of others and how to provide excellent service.
Solving Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers meaningful advice and support.
Ensuring High Quality: Performs excellent work; checks quality before delivery and asks relevant questions to meet quality standards.
Fulfilling Safety and Regulatory Requirements: Demonstrates knowledge of safety conditions and reports unsafe conditions.
Managing Resources Effectively: Demonstrates accountability; takes responsibility for completing assigned activities, uses resources wisely, stewards organizational resources, makes data-driven decisions to achieve results on time and without error.
Fostering Innovation: Generates new ideas, applies technology, adapts to change.
Position Qualifications
Experience Level: Less than 1 year.
Education: High School Diploma or GED.
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
#J-18808-Ljbffr
Organization Patient & Guest Services 20
Job Summary Provides administrative support of an area's activities with occasional guidance. Responds to customer needs by consulting with others as appropriate or by following established guidelines. Organizes flow of daily operations to ensures service priorities are met.
Job Specifics
M-F 7a-3:30p
Customer Services
VU campus and OHO if possible
Answering telephone
Basic MS Windows skills
Information desk
Key Responsibilities
Performs a variety of administrative support which may include scheduling, booking travel, expense processing and purchasing.
Compiles, coordinate and assist in the collection, processing and submission of data.
Prepares reports and other documentation as requested by area.
Creates and maintains accurate documents and records.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Technical Capabilities
Human Resources Policies and Procedures (Fundamental Awareness): Knowledge, adherence and application of human resources policies and procedures.
Clerical/Administrative (Novice): Clerical/Administration includes most clerical and administrative functions typically carried out by secretaries, administrators and others who perform a clerical role. Among duties are: Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing & Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination & Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing & Typing.
Data Verification (Novice): Ability to verify data accurately.
Financial Processes (Fundamental Awareness): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
Calendar Maintenance (Novice): Ability to prioritize and maintain a calendar or calendars of scheduled meetings or events without scheduling conflicts.
Document Management (Novice): Use of computer system and software to store, manage and track electronic documents and electronic images of paper based information captured through the use of a document scanner.
Core Accountabilities
Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. Problem Solving/Complexity of work: Utilizes some discretion and research to solve routine problems.
Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities
Supporting Colleagues: Develops self and others; continuously improves own skills by identifying development opportunities.
Building and Maintaining Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Communicating Effectively: Opens shares information with others and communicates in a clear and courteous manner.
Delivering Excellent Services: Serves others with compassion, invests time to understand problems, needs of others and how to provide excellent service.
Solving Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers meaningful advice and support.
Ensuring High Quality: Performs excellent work; checks quality before delivery and asks relevant questions to meet quality standards.
Fulfilling Safety and Regulatory Requirements: Demonstrates knowledge of safety conditions and reports unsafe conditions.
Managing Resources Effectively: Demonstrates accountability; takes responsibility for completing assigned activities, uses resources wisely, stewards organizational resources, makes data-driven decisions to achieve results on time and without error.
Fostering Innovation: Generates new ideas, applies technology, adapts to change.
Position Qualifications
Experience Level: Less than 1 year.
Education: High School Diploma or GED.
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
#J-18808-Ljbffr