TEKsystems
Description
As a Customer Service Representative, you will be supporting a residential services team as the subject matter expert and real-time troubleshooter for customers in need. This position requires exceptional customer service skills to address products, service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.
Skills
Customer service
Customer support
Call center
Customer service call center
Customer service team
Additional Skills & Qualifications
An effective communicator who understands the importance of listening and being empathetic
Problems solving skills and a passion to create customer satisfaction.
Previous customer service experience
Knowledge of basic office equipment and Office 365
Job Type & Location This is a Contract position based out of Charlotte, NC.
Pay and Benefits The pay range for this position is $18.50 - $18.50/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully remote position.
Application Deadline This position is anticipated to close on Jan 12, 2026.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Skills
Customer service
Customer support
Call center
Customer service call center
Customer service team
Additional Skills & Qualifications
An effective communicator who understands the importance of listening and being empathetic
Problems solving skills and a passion to create customer satisfaction.
Previous customer service experience
Knowledge of basic office equipment and Office 365
Job Type & Location This is a Contract position based out of Charlotte, NC.
Pay and Benefits The pay range for this position is $18.50 - $18.50/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully remote position.
Application Deadline This position is anticipated to close on Jan 12, 2026.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr