Guest Experience Specialist (Call Center)

A premier casino resort in California is seeking a Guest Services Representative to provide exceptional customer service across various communication channels. This entry-level full-time position requires effective communication and the ability to multi-task using software tools. Responsibilities include answering calls, emails, and chats while assisting guests with reservations and requests, ensuring a seamless and enjoyable experience. Applicants should have a thorough understanding of the resort's services and events. #J-18808-Ljbffr