WizeHire, Inc
Skyline Hotel Detroit Airport, SureStay Collection by BW • Romulus , MI , US
Posted 4 days ago
Description The Hotel security Agent ensures guest and staff safety by patrolling, monitoring surveillance, controlling access, responding to emergencies (medical, fire, disturbances), documenting incidents, and enforcing hotel rules, blending vigilant protection with hospitality to create a secure environment.
This is an overnight position, part-time.
Responsibilities
Patrolling & Surveillance:
Regularly patrol all areas (lobbies, hallways, parking, back-of-house) to identify hazards.
Monitor CCTV, alarms, and access points to detect suspicious activity.
Access Control:
Monitor entrances/exits, verifying guests and staff.
Control access to restricted areas and check vehicles/luggage when necessary.
Emergency Response:
Act as first responders for medical, fire, theft, or disturbance calls, providing first aid (CPR) and coordinating with emergency services.
Incident Management:
Investigate and document all incidents (theft, injury, damage).
Respond to disturbances and enforce hotel policies, restraining trespassers if needed.
Guest & Staff Assistance:
Assist guests with directions, lost items, and escorting them safely (e.g., to cars late at night).
Maintain a professional and welcoming demeanor, blending security with service.
Reporting & Administration:
Complete daily reports, logs, and maintain security records.
Report maintenance/housekeeping issues to the relevant departments.
Qualifications
Vigilance & Observation
Emergency Response & First Aid
Communication & Interpersonal Skills
Knowledge of Hotel Layout & Policies
Prior experience preferred in the hospitality industry or similar
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Posted 4 days ago
Description The Hotel security Agent ensures guest and staff safety by patrolling, monitoring surveillance, controlling access, responding to emergencies (medical, fire, disturbances), documenting incidents, and enforcing hotel rules, blending vigilant protection with hospitality to create a secure environment.
This is an overnight position, part-time.
Responsibilities
Patrolling & Surveillance:
Regularly patrol all areas (lobbies, hallways, parking, back-of-house) to identify hazards.
Monitor CCTV, alarms, and access points to detect suspicious activity.
Access Control:
Monitor entrances/exits, verifying guests and staff.
Control access to restricted areas and check vehicles/luggage when necessary.
Emergency Response:
Act as first responders for medical, fire, theft, or disturbance calls, providing first aid (CPR) and coordinating with emergency services.
Incident Management:
Investigate and document all incidents (theft, injury, damage).
Respond to disturbances and enforce hotel policies, restraining trespassers if needed.
Guest & Staff Assistance:
Assist guests with directions, lost items, and escorting them safely (e.g., to cars late at night).
Maintain a professional and welcoming demeanor, blending security with service.
Reporting & Administration:
Complete daily reports, logs, and maintain security records.
Report maintenance/housekeeping issues to the relevant departments.
Qualifications
Vigilance & Observation
Emergency Response & First Aid
Communication & Interpersonal Skills
Knowledge of Hotel Layout & Policies
Prior experience preferred in the hospitality industry or similar
#J-18808-Ljbffr