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The Staff Pad

Insurance Claims Resolution Specialist

The Staff Pad, Longmont, Colorado, us, 80502

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The Staff Pad has partnered with one of Colorado’s largest accounts receivable management companies to hire an

Insurance Claims Resolution Specialist . Headquartered in Longmont, this industry leader works with organizations across all 50 states, providing expert support in managing revenue cycles.

As an

Insurance Claims Resolution Specialist , you are responsible for resolving outstanding balances on insurance accounts for various clients. This role involves handling claims, billing, and appeals to ensure accurate and timely account resolutions.

Responsibilities

Resolve insurance accounts for multiple clients, including claim status checks, appeals, billing, and rebilling corrected claims

Trace missing payments and escape coding issues when necessary

Manage correspondence as assigned by the client

Post adjustments in client systems when required

Communicate with payers via phone and web portals

Provide continuous updates to clients through phone, email, and in-person communication

Escalate any trends or issues requiring additional attention to the Manager/Supervisor

Perform other duties as required

Success Factors/Job Competencies

Strong problem analysis and resolution skills

Excellent verbal and written communication abilities

A team-oriented mindset with a focus on collaborative solutions

Commitment to company values and the ability to prioritize tasks effectively

Strong organizational skills and ability to manage multiple priorities simultaneously

Requirements Qualifications Required :

Minimum of 1 year of experience in insurance follow-up or denials management - must have experience with Medicare.

OR completion of a medical billing/follow-up certificate or degree

Ability to analyze accounts for claims resolution

High school diploma or equivalent

Desired :

Minimum of 6 months of experience in coverage and eligibility (preferred)

Familiarity with claim status, appeals, and billing procedures (preferred)

Basic knowledge of medical billing and coding

Experience in claims billing and reimbursement analysis

Proficiency in client systems like EPIC, Affinity, Athena, Meditech, Change Healthcare (Emdeon, ePremis, Relay)

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