Texas A&M University
* Manage and interpret East Texas A&M University and Texas A&M University System policies, operating practices, and administrative/technical procedures related, but not limited to, to student success and operations of Academic Advising, Money Management, Student Career Preparedness and Student Transitional Support* Monitor compliance with policies and procedures, and recommend process improvements, administrative changes, or new initiatives.* Perform special analyses and prepare project summaries. Supervise the creation, maintenance, and retention of office files and records.* Coordinate budget development, tracking, and reporting for the center, ensuring accurate allocation and reconciliation across all three departments.* Manage departmental travel, purchasing and financial transactions, including Famis, Canopy, AggieBuy, Emburse
and Concur travel transactions for the Student Success Center. Receive, coordinate, and process departmental invoices and service agreements.* Coordinate travel arrangements and prepare itineraries. Organize meetings, seminars, and special events, and provide on-site support as needed.* Manage the submission and tracking of all maintenance and repair work orders for the center’s facilities and equipment. Coordinate with Facilities Management and department heads and other center administrative support regarding key requests, key audits, and security protocols for all physical access points within the center.* Oversee inventory and maintenance of files, records, office supplies, and equipment. Act as supervisor when required on official Student Success Center business. Manage communications in writing and in person, including meetings, internal memos, and overall suite communications.* Provide support to Student Success Center staff regarding schedules, committee membership, and office meetings.* Prepare and route paperwork for hiring, terminations, and reclassifications, as well as create all EPA documents for personnel.* Manage accurate and timely data entry of academic course updates, scheduling information, and curriculum changes directly into the Banner Student Information System.* Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses/conferences, and attending training and/or courses required by the supervisor.* Assist in promoting an office culture that prioritizes hospitality, collaboration, and employee wellbeing.* Contribute to the overall success of the Student Success Center by performing all other duties and responsibilities as assigned.- **Education:** Bachelor’s degree or an equivalent combination of education and experience is required.- **Experience / Knowledge / Skills:** Two (2) years of related experience are required. Working knowledge of or the ability to learn and use database applications, customer relationship manager (CRM) system, and other systems or applications that may be used within the University or division is required. The ability to operate and troubleshoot electronic office equipment, computers, and peripherals is required. Effective verbal and written communication skills are required.- **Ability to:** Multitask and work cooperatively with others. Work with sensitive information and maintain confidentiality. Organize and set priorities, maintain records, interpret and prepare reports and compose memoranda and letters. Work a flexible schedule beyond normal hours of 8:00 am to 5:00 pm, which may include weekend hours, is required.- **Physical Requirements:** Ability to sit for extended periods during scheduled shifts. The ability to lift 30 lbs. and travel between multiple locations for off-site work assignments.- **Other Requirements:** None* ETAMU is ranked among the top **30% in five online degree programs** and offers national recognized academic programs.* **Over 140 degree programs**, including nationally ranked online and graduate options.* **First accredited institution** to offer a competency-based bachelor’s degree in **criminal justice**.* **Distance education** offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS.The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee.Each member institution provides equal opportunity and access to all students, employees and prospective employees. #J-18808-Ljbffr
and Concur travel transactions for the Student Success Center. Receive, coordinate, and process departmental invoices and service agreements.* Coordinate travel arrangements and prepare itineraries. Organize meetings, seminars, and special events, and provide on-site support as needed.* Manage the submission and tracking of all maintenance and repair work orders for the center’s facilities and equipment. Coordinate with Facilities Management and department heads and other center administrative support regarding key requests, key audits, and security protocols for all physical access points within the center.* Oversee inventory and maintenance of files, records, office supplies, and equipment. Act as supervisor when required on official Student Success Center business. Manage communications in writing and in person, including meetings, internal memos, and overall suite communications.* Provide support to Student Success Center staff regarding schedules, committee membership, and office meetings.* Prepare and route paperwork for hiring, terminations, and reclassifications, as well as create all EPA documents for personnel.* Manage accurate and timely data entry of academic course updates, scheduling information, and curriculum changes directly into the Banner Student Information System.* Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses/conferences, and attending training and/or courses required by the supervisor.* Assist in promoting an office culture that prioritizes hospitality, collaboration, and employee wellbeing.* Contribute to the overall success of the Student Success Center by performing all other duties and responsibilities as assigned.- **Education:** Bachelor’s degree or an equivalent combination of education and experience is required.- **Experience / Knowledge / Skills:** Two (2) years of related experience are required. Working knowledge of or the ability to learn and use database applications, customer relationship manager (CRM) system, and other systems or applications that may be used within the University or division is required. The ability to operate and troubleshoot electronic office equipment, computers, and peripherals is required. Effective verbal and written communication skills are required.- **Ability to:** Multitask and work cooperatively with others. Work with sensitive information and maintain confidentiality. Organize and set priorities, maintain records, interpret and prepare reports and compose memoranda and letters. Work a flexible schedule beyond normal hours of 8:00 am to 5:00 pm, which may include weekend hours, is required.- **Physical Requirements:** Ability to sit for extended periods during scheduled shifts. The ability to lift 30 lbs. and travel between multiple locations for off-site work assignments.- **Other Requirements:** None* ETAMU is ranked among the top **30% in five online degree programs** and offers national recognized academic programs.* **Over 140 degree programs**, including nationally ranked online and graduate options.* **First accredited institution** to offer a competency-based bachelor’s degree in **criminal justice**.* **Distance education** offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS.The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee.Each member institution provides equal opportunity and access to all students, employees and prospective employees. #J-18808-Ljbffr