Logo
Allied Universal

GSOC Unarmed Security Specialist Officer

Allied Universal, Alpharetta, Georgia, United States, 30239

Save Job

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a

Security Officer - Unarmed Patrol - Tech/Media

in

Alpharetta, GA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. This role will work within a Global Security Operations Center (GSOC) in Alpharetta, GA. The GSOC Specialist will be part of a team that provides 24-hour monitoring and response of technology and physical security systems. The role is to detect, analyze, and alert others regarding any condition impacting the company’s assets, business, or personnel.

Position Type: Full Time

Pay Rate: $28.00 / Hour

Job Schedule:

Mon: 01:00 PM - 11:00 PM

Tue: 01:00 PM - 11:00 PM

Wed: 01:00 PM - 11:00 PM

Sun: 01:00 PM - 11:00 PM

Why Join Us:

Smart Tools:

Access to our exclusive technology to view and claim additional shifts to earn more.

Career Growth:

Get paid training and access to career growth opportunities.

Financial and Health Benefits:

Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

Exclusive Perks:

Enjoy discounts on top brands and services through our Perks Program.

What You'll Do: Specialist Responsibilities:

The main goal of the GSOC Specialist position is to maintain situational awareness, gather information from internal and external sources, coordinate incidents with security leaders and internal investigators, and disseminate information for priority matters

This job will interact with customers, law enforcement, external parties, and employees at all levels of the organization

Actively and consistently support all efforts to simplify and enhance the customer experience

Initiate incident management for incidents under the authority of Corporate Security

Receive information on multiple platforms, assess a situation to ensure pertinent requirements are gathered, and make informed decisions quickly to initiate appropriate actions during stressful situations

Communicate with security leaders to coordinate the initiation of incidents in case management system

Document information and actions taken in case management system

Support security personnel by providing additional information through research of internal and external systems

Prepare and disseminate security products at the request of security leaders

Maintain situational awareness of ongoing incidents and events by monitoring internal systems and external open source systems

Provide direct and indirect support to security personnel as needed throughout the duration of the event

Monitor access control systems and surveillance cameras and investigate alarms and incidents

Monitor external open source platforms for physical security threats to company assets and initiate incident management when appropriate

Support all business units, facilities, and employees by addressing any emergency and non-emergency incidents that come to the attention of the GSOC, whether security related or not

Conduct special projects and assignments in support of the GSOC and Security Operations

Perform other duties as requested

Travel Requirements

Typically none, though there may be infrequent opportunities

Physical Requirements

Most of the time is spent sitting in a comfortable position in a climate controlled environment

Minimum Requirements:

Ability to read, write, speak, and understand English

Must be twenty-one years of age or older

Must be legally permitted to work in the United States

Must pass an employer background check and drug screening

Proficient computer usage with Google Suite (G Suite) environments and Windows based programs

Strong customer service skills and ability to multitask in a fast paced and quickly changing environment

Strong written and verbal communication skills

Research, writing, and critical thinking skills

High level confidentiality and security awareness

Able to work flexible schedules including nights, weekends, holidays, periodic overtime, and unscheduled shifts

What will set you apart

Prior experience with physical security, access control, video surveillance, and intelligence monitoring applications

Fluent bilingual or multilingual speaker, specifically Spanish

Ability to be patient and teach skills and processes to remote locations

Prior experience compiling high-level situation reports

Prior experience working in a 24-hour operations center, security control room, or 911 dispatch center

Minimum Education

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

#J-18808-Ljbffr