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TEKsystems

PC Technician

TEKsystems, Vicksburg, Mississippi, us, 39182

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PC Technician THIS POSITION IS ON‑SITE IN VICKSBURG, MS

Under general supervision, the candidate will provide second‑tier support to end‑users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first‑tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise.

Support Responsibilities Support responsibilities include software installation and configurations. The specialist performs technical, operational, and training support to users of personal computers either by telephone or on‑site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink‑wrap programs and other application software programs. The technician troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.

Skills

Windows 10, Windows 7, Hardware, Desktop, Active Directory, Imaging, Troubleshooting, ticketing system, Deployment, Desktop troubleshooting, Installation, Technical support, Office 365, Customer service, Desktop hardware, Install, Hardware installation, Help desk support, Workstation, Printers, Support

Required Skills & Qualifications

Current DoD 8570 IA Baseline Certification, IAT Level I (examples include A+ CE, Network+ CE, SSCP, CCNA‑Security certifications)

Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment

Experience supporting Windows 7, Windows 10, and MS Office 2013

Experience using Remedy or a similar ticketing system

Strong analytical and follow‑through skills

Strong verbal and written communication skills

Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments

Ability to work well independently on defined tasks

Ability to work well as part of a team

Desired Skills

Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits)

Prior USACE/ACE‑IT experience

Experience working in a DoD environment

Experience supporting Office 365

Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&DD for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Pay And Benefits The pay range for this position is $20.00 - $30.00/hr. This is a Contract position based out of Vicksburg, MS. Application Deadline: anticipated to close on Jan 21, 2026.

About TEKsystems TEKsystems is an Allegis Group company and a partner in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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