Wolviston Recruitment partners
Customer Supply Chain Coordinator
Wolviston Recruitment partners, Location, West Virginia, United States
Customer Supply Chain Coordinator
Location:
North Yorkshire
Contract Type:
Permanent / Full Time
Closing Date:
Feb 6th, 2026
Ref:
1639538
Wolviston Management Services are delighted to be supporting our client in the appointment of a Customer Supply Chain Coordinator, a pivotal role acting as the key link between customers, production, and the wider supply chain.
This position plays a critical part in ensuring customer demand is accurately translated into production plans and delivered on time. You'll take ownership of the end‑to‑end order lifecycle, balancing supply, demand, inventory, and operational capacity, while contributing to continuous improvement across the business.
As Customer Supply Chain Coordinator, you will manage the flow of products and information from order receipt through to final dispatch. Working closely with customers, production teams, suppliers, and logistics partners, you'll ensure service levels are maintained, risks are minimised, and operational efficiency is continuously improved.
Key Responsibilities
Manage the full customer order lifecycle, from receipt and validation through to fulfilment, using ERP systems
Ensure all orders are processed accurately and delivered in line with customer expectations and internal standards
Plan and manage raw materials, packaging, and customer‑supplied stock to maintain availability while controlling costs
Proactively reduce the risk of stockouts and excess inventory through effective planning and collaboration
Work closely with production teams to convert customer demand and forecasts into practical production schedules
Coordinate outbound logistics, working with hauliers, freight forwarders, and logistics partners
Monitor deliveries to ensure finished goods are dispatched on time and in full
Act as the primary point of contact for customers on order status, production timelines, and deliveries
Handle customer queries and issues promptly, maintaining high levels of customer satisfaction
Liaise with suppliers to secure timely delivery of materials and support discussions around pricing and terms
Track supply chain KPIs, produce reports, and identify opportunities for improvement
Respond quickly to supply chain disruptions, supporting contingency planning where required
Identify and implement process improvements to enhance efficiency and reduce costs
Contribute to cross‑functional initiatives aimed at improving customer experience and operational performance
About You
Proven experience in supply chain coordination, customer service, or a related role
Highly organised with the ability to manage multiple priorities in a fast‑paced environment
Strong communication and stakeholder management skills
Confident using ERP systems and the Microsoft Office suite
Analytical and solutions‑focused, with strong problem‑solving capability
Comfortable working under pressure and adapting to changing demands
What's On Offer
Competitive salary and benefits package
Opportunities for professional development and career progression
Supportive, collaborative team environment within a forward‑thinking organisation
If you're a proactive supply chain professional who thrives on delivering excellent customer service and driving operational performance, this is an excellent opportunity to make a real impact. Apply Now
#J-18808-Ljbffr
North Yorkshire
Contract Type:
Permanent / Full Time
Closing Date:
Feb 6th, 2026
Ref:
1639538
Wolviston Management Services are delighted to be supporting our client in the appointment of a Customer Supply Chain Coordinator, a pivotal role acting as the key link between customers, production, and the wider supply chain.
This position plays a critical part in ensuring customer demand is accurately translated into production plans and delivered on time. You'll take ownership of the end‑to‑end order lifecycle, balancing supply, demand, inventory, and operational capacity, while contributing to continuous improvement across the business.
As Customer Supply Chain Coordinator, you will manage the flow of products and information from order receipt through to final dispatch. Working closely with customers, production teams, suppliers, and logistics partners, you'll ensure service levels are maintained, risks are minimised, and operational efficiency is continuously improved.
Key Responsibilities
Manage the full customer order lifecycle, from receipt and validation through to fulfilment, using ERP systems
Ensure all orders are processed accurately and delivered in line with customer expectations and internal standards
Plan and manage raw materials, packaging, and customer‑supplied stock to maintain availability while controlling costs
Proactively reduce the risk of stockouts and excess inventory through effective planning and collaboration
Work closely with production teams to convert customer demand and forecasts into practical production schedules
Coordinate outbound logistics, working with hauliers, freight forwarders, and logistics partners
Monitor deliveries to ensure finished goods are dispatched on time and in full
Act as the primary point of contact for customers on order status, production timelines, and deliveries
Handle customer queries and issues promptly, maintaining high levels of customer satisfaction
Liaise with suppliers to secure timely delivery of materials and support discussions around pricing and terms
Track supply chain KPIs, produce reports, and identify opportunities for improvement
Respond quickly to supply chain disruptions, supporting contingency planning where required
Identify and implement process improvements to enhance efficiency and reduce costs
Contribute to cross‑functional initiatives aimed at improving customer experience and operational performance
About You
Proven experience in supply chain coordination, customer service, or a related role
Highly organised with the ability to manage multiple priorities in a fast‑paced environment
Strong communication and stakeholder management skills
Confident using ERP systems and the Microsoft Office suite
Analytical and solutions‑focused, with strong problem‑solving capability
Comfortable working under pressure and adapting to changing demands
What's On Offer
Competitive salary and benefits package
Opportunities for professional development and career progression
Supportive, collaborative team environment within a forward‑thinking organisation
If you're a proactive supply chain professional who thrives on delivering excellent customer service and driving operational performance, this is an excellent opportunity to make a real impact. Apply Now
#J-18808-Ljbffr