Smarte Carte in
Manager Central Operations - White Bear Lake, MN - Full-time
Smarte Carte in, Saint Paul, Minnesota, United States, 55199
Manager Central Operations – White Bear Lake, MN – Full Time (Project Management)
$95,000 – $125,000 / year
This position is not eligible for relocation, works 100% in office. Must be eligible to work in the United States without visa sponsorship.
Full‑time Benefits and bonus eligible!
Benefits Smarte Carte offers a competitive compensation package and outstanding benefits including Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short‑term Disability, Matching 401(k), Paid Time Off, Paid Holidays, Wellness Program, Company Outings and more!
Company Background Smarte Carte, Inc. is the leading concessionaire of self‑serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and operates in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Basic Job Function The Manager of Central Operations leads day‑to‑day operations at Smarte Carte's primary warehouse and production facility in White Bear Lake, MN. The role oversees all operational functions within the facility, including logistics, production and assembly, quality, inventory, safety, and facilities management. The position requires a hands‑on operations leader with strong systems acumen, people leadership capability, and the ability to translate demand, production requirements, and inventory strategy into safe, efficient, and predictable execution.
Key Responsibilities Leadership & People Management
Build, lead, and sustain a positive, inclusive, and safety‑focused operations culture
Establish clear performance expectations; provide routine feedback and coaching
Conduct annual performance reviews and provide compensation and workforce planning input
Manage staffing levels, schedules, wages, and use of contract labor
Operations Execution
Lead warehouse, production, and assembly operations to meet production, quality, and service targets
Ensure adherence to established production, productivity, quality, and customer service standards
Maintain working knowledge of BOM structures, production orders, and sales order flows
Partner with planning and inventory teams to ensure accurate inventory data, efficient material utilization, and appropriate purchasing
Develop and maintain processes for the handling, storage, movement, and tracking of raw materials, components, and finished goods
Ensure compliance with company policies and procedures related to receiving, transfers, warehouse management, and shipping
Analyze workflows, labor utilization, space constraints, and equipment layout to drive operational efficiency
Lead continuous improvement initiatives using Lean and/or Six Sigma methodologies
Standardize processes and work instructions to improve repeatability and reduce variability
Manage domestic and international logistics, including FCL, LCL, air freight, and high‑volume small‑parcel shipments
Manage relationships with key operations and logistics vendors
Review and approve operational invoices and ensure timely submission for payment
Safety, Compliance & Facilities
Maintain a safe and compliant work environment in accordance with OSHA and applicable regulations
Ensure safe operation and maintenance of powered industrial equipment
Serve as primary liaison with utilities and local agencies (fire, safety, health) as required
Oversee facility maintenance and operational readiness
Experience
Minimum of 5 years leading warehouse and/or manufacturing operations
Demonstrated success applying Lean and/or Six Sigma tools in an operational setting
Experience working within ERP/MRP systems (NetSuite experience a plus)
Proven ability to coach, mentor, and develop operations teams
Education
Bachelor's degree in Operations, Supply Chain, Industrial Engineering, or related field preferred
Leadership Profile The successful candidate will be a hands‑on, results‑oriented operations leader with strong business judgment and the ability to balance strategic thinking with practical execution. This individual demonstrates ownership, accountability, and integrity, and can effectively engage with team members, cross‑functional partners, suppliers, and leadership at all levels of the organization.
Physical Requirements
Lift 50 lbs
Stand for extended periods of time, walk, bend, stoop, push, pull
Lift above head
Keyboard; typing for long periods of time
View computer screen(s) for long periods of time
Work under tight deadlines
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$95,000 – $125,000 / year
This position is not eligible for relocation, works 100% in office. Must be eligible to work in the United States without visa sponsorship.
Full‑time Benefits and bonus eligible!
Benefits Smarte Carte offers a competitive compensation package and outstanding benefits including Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short‑term Disability, Matching 401(k), Paid Time Off, Paid Holidays, Wellness Program, Company Outings and more!
Company Background Smarte Carte, Inc. is the leading concessionaire of self‑serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and operates in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Basic Job Function The Manager of Central Operations leads day‑to‑day operations at Smarte Carte's primary warehouse and production facility in White Bear Lake, MN. The role oversees all operational functions within the facility, including logistics, production and assembly, quality, inventory, safety, and facilities management. The position requires a hands‑on operations leader with strong systems acumen, people leadership capability, and the ability to translate demand, production requirements, and inventory strategy into safe, efficient, and predictable execution.
Key Responsibilities Leadership & People Management
Build, lead, and sustain a positive, inclusive, and safety‑focused operations culture
Establish clear performance expectations; provide routine feedback and coaching
Conduct annual performance reviews and provide compensation and workforce planning input
Manage staffing levels, schedules, wages, and use of contract labor
Operations Execution
Lead warehouse, production, and assembly operations to meet production, quality, and service targets
Ensure adherence to established production, productivity, quality, and customer service standards
Maintain working knowledge of BOM structures, production orders, and sales order flows
Partner with planning and inventory teams to ensure accurate inventory data, efficient material utilization, and appropriate purchasing
Develop and maintain processes for the handling, storage, movement, and tracking of raw materials, components, and finished goods
Ensure compliance with company policies and procedures related to receiving, transfers, warehouse management, and shipping
Analyze workflows, labor utilization, space constraints, and equipment layout to drive operational efficiency
Lead continuous improvement initiatives using Lean and/or Six Sigma methodologies
Standardize processes and work instructions to improve repeatability and reduce variability
Manage domestic and international logistics, including FCL, LCL, air freight, and high‑volume small‑parcel shipments
Manage relationships with key operations and logistics vendors
Review and approve operational invoices and ensure timely submission for payment
Safety, Compliance & Facilities
Maintain a safe and compliant work environment in accordance with OSHA and applicable regulations
Ensure safe operation and maintenance of powered industrial equipment
Serve as primary liaison with utilities and local agencies (fire, safety, health) as required
Oversee facility maintenance and operational readiness
Experience
Minimum of 5 years leading warehouse and/or manufacturing operations
Demonstrated success applying Lean and/or Six Sigma tools in an operational setting
Experience working within ERP/MRP systems (NetSuite experience a plus)
Proven ability to coach, mentor, and develop operations teams
Education
Bachelor's degree in Operations, Supply Chain, Industrial Engineering, or related field preferred
Leadership Profile The successful candidate will be a hands‑on, results‑oriented operations leader with strong business judgment and the ability to balance strategic thinking with practical execution. This individual demonstrates ownership, accountability, and integrity, and can effectively engage with team members, cross‑functional partners, suppliers, and leadership at all levels of the organization.
Physical Requirements
Lift 50 lbs
Stand for extended periods of time, walk, bend, stoop, push, pull
Lift above head
Keyboard; typing for long periods of time
View computer screen(s) for long periods of time
Work under tight deadlines
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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