Insomnia Cookies
Cookie Crew – About the Role
As a member of the Cookie Crew at our Charles Village store located at 3301 N Charles St. Baltimore, MD 21218, you are the ultimate Insomniac. You are the point person at the front of the store for interacting with our customers and you also get to bake all of our warm and delicious cookies.
Perks
Pay rate: $15.00/hr
Flexible part‑time work schedules
Pay‑on‑Demand – get paid daily for your shift earnings
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a rapidly growing and reputable company
Achievable growth and promotion opportunities
Fun, exciting team environment
Employee discount and free cookies with every shift
Responsibilities
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection and add a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately with no shortages or overages
Clean, sanitize, and maintain the bakery
Desired Skills & Experience
At least 6 months of experience in a customer‑service focused role (preferred)
Personable, genuine, outgoing demeanor
Willingness to exceed guest expectations
Excellent communication, organizational and math skills
Ability to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States
About Insomnia Cookies Insomnia Cookies was founded in a college dorm room by then‑student Seth Berkowitz. Twenty years later, the brand’s innovative bakery‑plus‑delivery concept has become a cult favorite known for its warm, delicious cookies delivered all day and late into the night.
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Perks
Pay rate: $15.00/hr
Flexible part‑time work schedules
Pay‑on‑Demand – get paid daily for your shift earnings
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a rapidly growing and reputable company
Achievable growth and promotion opportunities
Fun, exciting team environment
Employee discount and free cookies with every shift
Responsibilities
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection and add a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately with no shortages or overages
Clean, sanitize, and maintain the bakery
Desired Skills & Experience
At least 6 months of experience in a customer‑service focused role (preferred)
Personable, genuine, outgoing demeanor
Willingness to exceed guest expectations
Excellent communication, organizational and math skills
Ability to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States
About Insomnia Cookies Insomnia Cookies was founded in a college dorm room by then‑student Seth Berkowitz. Twenty years later, the brand’s innovative bakery‑plus‑delivery concept has become a cult favorite known for its warm, delicious cookies delivered all day and late into the night.
#J-18808-Ljbffr