Vivaseniorliving
Description
Summary Represents the residence in a professional, pleasant, courteous and accommodating manner to the community and general public. Responsible for respectfully meeting and greeting all visitors to the residence and directing them to the appropriate person/ area. Directs all incoming telephone calls to the appropriate party, and performs other clerical duties such as filing, typing, mail sorting, etc.
Essential Job Functions
Perform all duties and responsibilities with a positive attitude.
Handle incoming telephone calls in a professional and courteous manner and directs themaccordingly.
Greet guests and visitors in a professional and courteous manner and directs them accordingly.
File correspondence.
Sort mail.
Assure the menus are properly posted.
Assure the bulletin boards do not contain out-dated materials.
Type correspondence as needed.
Coordinate front desk activities.
Maintain the front desk in a neat and orderly manner.
Respond to emergency situations by contacting appropriate party; 911, fire department, police, etc.
Attend required in-service training sessions and orientations.
Respond to resident’s needs.
Equipment to Operate and Perform Essential Functions
Telephone / Reception switchboard
Copier
Computer
Qualification Standards
a.Knowledge, Skills, and Abilities: Must have knowledge of basic telephone reception systemsand techniques. The ability to handle all incoming telephone calls and visitors in a pleasant andcourteous manner, provide clerical support and represent the residence in a professionalmanner. The ability to respond calmly to emergency situations is essential. The ability tocommunicate in English both orally and in writing is essential. May require some lifting,bending, stretching and stooping.
b.Education: A high school diploma or GED is preferred.
c.Experience: Requires six months to one-year prior reception experience in an officeenvironment. Typing or word processing experience is preferred.
d.Certificates/ Licenses: None required.
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Summary Represents the residence in a professional, pleasant, courteous and accommodating manner to the community and general public. Responsible for respectfully meeting and greeting all visitors to the residence and directing them to the appropriate person/ area. Directs all incoming telephone calls to the appropriate party, and performs other clerical duties such as filing, typing, mail sorting, etc.
Essential Job Functions
Perform all duties and responsibilities with a positive attitude.
Handle incoming telephone calls in a professional and courteous manner and directs themaccordingly.
Greet guests and visitors in a professional and courteous manner and directs them accordingly.
File correspondence.
Sort mail.
Assure the menus are properly posted.
Assure the bulletin boards do not contain out-dated materials.
Type correspondence as needed.
Coordinate front desk activities.
Maintain the front desk in a neat and orderly manner.
Respond to emergency situations by contacting appropriate party; 911, fire department, police, etc.
Attend required in-service training sessions and orientations.
Respond to resident’s needs.
Equipment to Operate and Perform Essential Functions
Telephone / Reception switchboard
Copier
Computer
Qualification Standards
a.Knowledge, Skills, and Abilities: Must have knowledge of basic telephone reception systemsand techniques. The ability to handle all incoming telephone calls and visitors in a pleasant andcourteous manner, provide clerical support and represent the residence in a professionalmanner. The ability to respond calmly to emergency situations is essential. The ability tocommunicate in English both orally and in writing is essential. May require some lifting,bending, stretching and stooping.
b.Education: A high school diploma or GED is preferred.
c.Experience: Requires six months to one-year prior reception experience in an officeenvironment. Typing or word processing experience is preferred.
d.Certificates/ Licenses: None required.
#J-18808-Ljbffr