Operational Excellence Lead, IT Service Delivery Automation

A reputable family business in Racine, WI seeks an Associate Manager, Operational Excellence Lead to enhance IT operations. Your role involves leading a dedicated team, managing ticket analysis using ITSM tools, and collaborating with vendors to drive service improvements. Suitable candidates should have a relevant degree and several years of practical experience. This position offers a blend of onsite and remote work options and a comprehensive benefits package. #J-18808-Ljbffr