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Frank Kent Family of Brands

Operations Analyst

Frank Kent Family of Brands, Haltom City, Texas, United States, 76117

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Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit.

We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth.

We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity.

Day Shift (No Overnights)

Paid Holidays

401(k) Plan w/ match

Full benefit package including medical, dental, vision, life, disability and supplemental plans.

PTO & Sick Time

About the role The Operations Analyst provides critical data analysis and reporting to support operational excellence across manufacturing, supply chain, and logistics. This role leverages NetSuite ERP and NetSuite Analytics Warehouse (NSAW) to extract insights that drive performance improvement, efficiency, and cost optimization. The Operations Analyst works cross‑functionally with sales, customer service, warehouse, inventory, and logistics teams to align day‑to‑day execution with organizational goals and continuous improvement initiatives.

What you'll do

Utilize

NetSuite ERP

and

NSAW

to extract, analyze, and interpret operational data related to order fulfillment, supply chain, and inventory performance.

Develop and maintain

dashboards and KPIs

to measure production efficiency, material flow, fulfillment performance, and cost metrics.

Support

Business Planning

through data preparation, forecasting, and variance analysis.

Conduct

root cause analyses

on issues impacting production, delivery, or inventory accuracy.

Partner with Finance to validate data alignment between operational and financial reporting.

Collaborate with cross‑functional teams to identify and implement

process improvement opportunities

that enhance productivity and reduce waste.

Standardize reporting processes and maintain data governance protocols to ensure consistency and accuracy across all departments.

Support the creation and maintenance of

Standard Operating Procedures (SOPs)

related to data management, reporting, and analysis.

Present findings and actionable insights to management in clear, concise reports and visualizations.

Participate in

Lean Six Sigma

initiatives to support continuous improvement throughout operations, including leading and executing Kaizens.

Qualifications

Bachelor's degree in Business, Operations Management, Industrial Engineering, Supply Chain, or related field.

3–5 years of experience in operations, manufacturing, or supply chain analysis.

Experience with

NetSuite ERP

and

NetSuite Analytics Warehouse (NSAW)

preferred.

Proficiency in Power BI, Excel (pivot tables, macros, data modeling), and data visualization

Proficiency in project management software (e.g., Smartsheet)

Familiarity with warehouse automation, transportation planning, or e-commerce fulfillment is a plus.

Strong analytical, organizational, and problem‑solving skills.

Knowledge of WMS, TMS, and ERP systems.

Excellent verbal and written communication skills.

Results‑driven mindset with a focus on continuous improvement.

Ability to lead cross‑functional teams and influence without direct authority.

Comfortable working in a fast‑paced, high‑volume distribution environment.

Physical Demands: Sitting: 8-hour work shift

Reasonable Accommodation Statement Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at brandib@swadtx.com.

Work Environment & Schedule: Day Shift, Full Time, On‑site

May occasionally require weekends or overtime

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