PIRTEK Peachtree
Benefits
Competitive salary
Dental insurance
Employee discounts
Health insurance
Training & development
Vision insurance
Dispatcher / Operations Coordinator – Mobile Services We are seeking an experienced Dispatcher / Operations Coordinator to support a fast‑paced mobile services operation. This role is critical to coordinating field technicians, managing incoming service requests, and ensuring timely, professional service delivery.
This position requires prior experience dispatching for a mobile or field services business.
Key Responsibilities
Receive, prioritize, and dispatch service calls across multiple territories
Coordinate daily technician schedules to maximize efficiency and response time
Monitor active jobs and adjust assignments as conditions change
Communicate with customers regarding service status and estimated arrival times
Enter and maintain accurate service information in dispatch/CRM systems
Provide day‑to‑day guidance to technicians on schedules and priorities
Escalate service issues, delays, or customer concerns to management
Participate in a rotating after‑hours on‑call schedule shared with two other employees
Required Qualifications
Prior experience dispatching for a mobile or field services business (e.g., field service, mobile repair, utilities, trades, logistics, or similar)
Experience coordinating technicians who travel to customer locations
Strong organizational, multitasking, and decision‑making skills
Excellent verbal and written communication skills
Proficiency with dispatch, scheduling, or CRM software
Ability to remain calm and professional in high‑pressure or emergency situations
Preferred Qualifications
Experience supporting emergency or after‑hours service operations
Prior lead, coordinator, or supervisory experience
Familiarity with service metrics, response time tracking, or workload balancing
Schedule & Classification
Full‑time, hourly (non‑exempt) position
On‑site at our Tyrone, GA location
Standard business hours plus rotating after‑hours on‑call duty
Overtime eligible in accordance with federal and Georgia law
Compensation & Benefits
Hourly pay range: $20.00 – $26.00 per hour, based on experience and qualifications
Overtime eligibility
Additional compensation for after‑hours on‑call participation, including stipend and call‑in pay
Stable, long‑term opportunity in a service‑driven operation
Important Note to Applicants This role supports a mobile, multi‑territory service operation. Candidates without prior mobile‑service dispatch experience will not be considered.
Applicants will be asked to describe prior mobile‑service dispatch experience during the application process.
This position is not call‑center dispatch; hands‑on field service coordination experience is required.
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Competitive salary
Dental insurance
Employee discounts
Health insurance
Training & development
Vision insurance
Dispatcher / Operations Coordinator – Mobile Services We are seeking an experienced Dispatcher / Operations Coordinator to support a fast‑paced mobile services operation. This role is critical to coordinating field technicians, managing incoming service requests, and ensuring timely, professional service delivery.
This position requires prior experience dispatching for a mobile or field services business.
Key Responsibilities
Receive, prioritize, and dispatch service calls across multiple territories
Coordinate daily technician schedules to maximize efficiency and response time
Monitor active jobs and adjust assignments as conditions change
Communicate with customers regarding service status and estimated arrival times
Enter and maintain accurate service information in dispatch/CRM systems
Provide day‑to‑day guidance to technicians on schedules and priorities
Escalate service issues, delays, or customer concerns to management
Participate in a rotating after‑hours on‑call schedule shared with two other employees
Required Qualifications
Prior experience dispatching for a mobile or field services business (e.g., field service, mobile repair, utilities, trades, logistics, or similar)
Experience coordinating technicians who travel to customer locations
Strong organizational, multitasking, and decision‑making skills
Excellent verbal and written communication skills
Proficiency with dispatch, scheduling, or CRM software
Ability to remain calm and professional in high‑pressure or emergency situations
Preferred Qualifications
Experience supporting emergency or after‑hours service operations
Prior lead, coordinator, or supervisory experience
Familiarity with service metrics, response time tracking, or workload balancing
Schedule & Classification
Full‑time, hourly (non‑exempt) position
On‑site at our Tyrone, GA location
Standard business hours plus rotating after‑hours on‑call duty
Overtime eligible in accordance with federal and Georgia law
Compensation & Benefits
Hourly pay range: $20.00 – $26.00 per hour, based on experience and qualifications
Overtime eligibility
Additional compensation for after‑hours on‑call participation, including stipend and call‑in pay
Stable, long‑term opportunity in a service‑driven operation
Important Note to Applicants This role supports a mobile, multi‑territory service operation. Candidates without prior mobile‑service dispatch experience will not be considered.
Applicants will be asked to describe prior mobile‑service dispatch experience during the application process.
This position is not call‑center dispatch; hands‑on field service coordination experience is required.
#J-18808-Ljbffr