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(WCA) Wisconsin Counties Association

Administrative Assistant II (District Attorney’s Office)

(WCA) Wisconsin Counties Association, Comstock, Wisconsin, United States

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Administrative Assistant II (District Attorney’s Office) Application Deadline:

2026-01-22

Job Type:

County

Position Summary This position assists the District Attorney’s Office in providing administrative assistance and support, under supervision from the District Attorney; and to provide responsive, courteous and efficient service to County residents. This position spends approximately 25% of time providing assistance to the Victim/Witness Coordinator.

Essential Functions

Provides customer service to internal and external customers; greets, receives and screens visitors and customers; addresses and resolves customer questions as able and refers complex inquiries, requests, or complaints to appropriate staff.

Sorts, copies, files and distributes a variety of correspondence, deliveries, and mail; opens, logs, and routes office mail; retrieves, delivers, and sends faxes.

Composes case correspondence, files and reports; proofreads and edits documents; enters, scans, updates, and maintains information in spreadsheets, databases, files and reports.

Opens new cases in case management system; prepares, organizes and distributes case correspondence to assist Legal Secretaries and attorneys.

Maintains electronic and paper filing and record systems to provide easy access to records and information; provides retention of records as required.

Updates and maintains department electronic and paper files, reports, databases, records, plans, lists and other related documents.

Prepares and distributes reports including CCAP reports, missed court appearances and warrants on jail inmates, fingerprinting, etc.

Provides written notifications to law enforcement personnel and witnesses for court appearances to assist Legal Secretaries.

Schedules traffic resolution conferences and generates/send conference notice to defendants, as needed to assist Legal Secretaries. Handles phone calls regarding traffic cases.

Assists Victim/Witness Coordinator with administrative tasks to include preparation of correspondence and program information; meetings/court scheduling and notices; and trial assistance. This position acts as a back-up in the absence of the Victim/Witness Coordinator.

Other duties as assigned.

Knowledge, Skills, and Abilities

Knowledge of administrative policies and procedures of the County.

Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.

Ability to establish and maintain accurate records of assigned activities and operations.

Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.

Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.

Ability to perform detailed work accurately and independently in compliance with stringent time limits with minimal direction and supervision.

Ability to think quickly, maintain self-control, and adapt to stressful situations.

Knowledge of computer software including word processing, spreadsheet and database applications consistent for this position.

Ability to perform mathematical calculations required of this position.

Ability to understand and effectively carry out verbal and written instructions.

Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.

Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.

Ability to handle sensitive interpersonal situations calmly and tactfully.

Ability to maintain effective working relationships with individuals within and outside the organization.

Ability to maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provision of open records laws.

Ability to work the allocated hours of the position and respond after hours as needed.

Required Education, Experience, Licensing, and Certifications

Associates degree in an administrative, business or paralegal program and two (2) year's clerical/office support work experience, preferably in a legal or public service-related setting.

Must have previous customer service experience inclusive of face to face and telephone contact.

Must successfully pass criminal and caregiver background check.

Physical and Work Environment The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.

• This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.

• Work has standard vision requirements.

• Vocal communication is required for expressing or exchanging ideas by means of spoken word.

• Hearing is required to perceive information at normal spoken word levels.

• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.

• May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions.

• Work is generally in a moderately noisy office setting (e.g. business office, light traffic).

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