Hybrid IT Service Desk Tech II - End-User Support Expert

A global technology firm is seeking an IT Service Desk Technician II to ensure optimal end-user productivity through support and maintenance of IT devices. This role involves troubleshooting issues, maintaining documentation, and guiding team members. Candidates should have at least 3 years of experience in IT support and familiarity with ITIL practices, Active Directory, and Microsoft Office. The position is full-time with a hybrid work model based in Auburn Hills, Michigan. #J-18808-Ljbffr