Forsyth County (NC)
Sr. Office Assistant - Public Relations
Forsyth County (NC), Winston Salem, North Carolina, United States, 27104
Position Summary
The Forsyth County Sheriff's Office is currently seeking a creative and self‑motivated administrative assistant with strong customer service and organization skills, and a background in social media and communications. This position supports the Sheriff's Public Relations team and Community Outreach Unit. The role frequently involves participation in internal and external community events, often outside normal business hours. The employee in this class independently performs a variety of tasks in support of the Public Relations Team and Community Outreach Unit. This position must be professional in appearance and demeanor and use courtesy and tact when performing public contact and communication duties. The assistant will serve as a frequent point of contact for media, professional and civic organizations, special interest groups, government agencies, other law‑enforcement agencies, and the public. Work is performed under general supervision and is evaluated through conferences, reports and the overall effectiveness of the program.
Key Responsibilities
Sets priorities of calls and provides information and guidance to clients, other agencies, and the public.
Coordinates the logistics associated with meetings, conferences, and workshops of limited scope and complexity; makes travel and accommodation arrangements.
May make commitments on behalf of the unit within guidelines provided; contacts vendors to provide or secure information to resolve problems or obtain needed materials.
Establishes, prepares, maintains, processes, and/or audits a variety of forms, records, and reports requiring significant knowledge of policies, procedures, and guidelines.
Updates records and initiates paperwork for changes, gathers information, and organizes and distributes according to specific guidelines.
Establishes and maintains a limited budget; balances and reconciles records with the appropriate authority; compiles or directs the preparation of budget reports; may initiate transfers between line items within specific guidelines.
Maintains and accesses information systems to respond to requests; independently produces documents, reports, and publications within specific guidelines.
Coordinates the process of ordering, distributing, and inventorying supplies and equipment.
Utilizes computer to prepare a variety of documents with varying formats and deadlines, and/or varying levels of difficulty.
Accesses automated systems to establish, retrieve, review, update, and revise a variety of office records; may input legal, medical, scientific, statistical, financial or other technical information requiring considerable knowledge of special terminology; provides technical assistance to staff in accessing systems.
Selects and applies computer software packages to prepare a variety of office documents, records, reports, charts, and graphs; determines format and manipulates text from various sources.
Maintains and controls office filing system(s) where components and guidelines may vary; locates, extracts, and summarizes information from files; initiates process of purging and updating files; determines release of information according to established procedures and confidentiality guidelines.
Prepares correspondence independently from general instructions or brief summaries; may independently compose and format documents or form letters, or correspondence involving procedures and technical subject matters.
Screens mail, prioritizes pulls and attaches related documents, and routes appropriately.
Screens, schedules and comments on social media content.
Performs related work as required.
Qualifications Graduation from high school or GED and two years of office/clerical work. A higher education level may be considered as a substitution for all or part of the experience requirement. Preferred candidates will have excellent oral and written communication skills, public speaking competency, exceptional customer service skills with an ability to build community relations, and superior organizational talents with consistent attention to detail.
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Key Responsibilities
Sets priorities of calls and provides information and guidance to clients, other agencies, and the public.
Coordinates the logistics associated with meetings, conferences, and workshops of limited scope and complexity; makes travel and accommodation arrangements.
May make commitments on behalf of the unit within guidelines provided; contacts vendors to provide or secure information to resolve problems or obtain needed materials.
Establishes, prepares, maintains, processes, and/or audits a variety of forms, records, and reports requiring significant knowledge of policies, procedures, and guidelines.
Updates records and initiates paperwork for changes, gathers information, and organizes and distributes according to specific guidelines.
Establishes and maintains a limited budget; balances and reconciles records with the appropriate authority; compiles or directs the preparation of budget reports; may initiate transfers between line items within specific guidelines.
Maintains and accesses information systems to respond to requests; independently produces documents, reports, and publications within specific guidelines.
Coordinates the process of ordering, distributing, and inventorying supplies and equipment.
Utilizes computer to prepare a variety of documents with varying formats and deadlines, and/or varying levels of difficulty.
Accesses automated systems to establish, retrieve, review, update, and revise a variety of office records; may input legal, medical, scientific, statistical, financial or other technical information requiring considerable knowledge of special terminology; provides technical assistance to staff in accessing systems.
Selects and applies computer software packages to prepare a variety of office documents, records, reports, charts, and graphs; determines format and manipulates text from various sources.
Maintains and controls office filing system(s) where components and guidelines may vary; locates, extracts, and summarizes information from files; initiates process of purging and updating files; determines release of information according to established procedures and confidentiality guidelines.
Prepares correspondence independently from general instructions or brief summaries; may independently compose and format documents or form letters, or correspondence involving procedures and technical subject matters.
Screens mail, prioritizes pulls and attaches related documents, and routes appropriately.
Screens, schedules and comments on social media content.
Performs related work as required.
Qualifications Graduation from high school or GED and two years of office/clerical work. A higher education level may be considered as a substitution for all or part of the experience requirement. Preferred candidates will have excellent oral and written communication skills, public speaking competency, exceptional customer service skills with an ability to build community relations, and superior organizational talents with consistent attention to detail.
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