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TMC Hospitality

Bode Front Desk Agent

TMC Hospitality, Nashville, Tennessee, United States, 37247

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Full-Time & Part-Time Available

Bode is not your typical hotel — and this isn’t your typical front desk role.

At Bode Nashville , the Front Desk is the heartbeat of the guest experience. We’re looking for Front Desk Agents who are warm, curious, and plugged into the city — the kind of people guests trust for the best coffee, live music, late-night bites, and neighborhood gems. If you love hosting, storytelling, and helping people experience Nashville like a local, you’ll feel right at home here.

This role has a strong concierge focus , so passion for guest service and local knowledge is key.

What You’ll Do

Welcome guests and set the tone for their stay with warmth and personality

Act as a Nashville insider — recommending music venues, restaurants, bars, events, and neighborhoods

Manage arrivals, departures, reservations, and guest communication with care and accuracy

Handle concierge-style requests including dining plans, directions, transportation, and event recommendations

Anticipate guest needs and create thoughtful, personalized moments

Coordinate with housekeeping, maintenance, and leadership to ensure smooth operations

Respond to guest requests and resolve issues with confidence and ownership

Maintain a welcoming lobby and common spaces that reflect Bode’s social, laid-back vibe

Uphold brand standards while bringing your own personality to the guest experience

Who You Are

Genuinely passionate about hospitality and guest experience

Knowledgeable (or excited to become knowledgeable) about Nashville’s neighborhoods, food, music, and culture

Friendly, confident, and naturally engaging — guests love talking to you

Comfortable multitasking in a fast-paced, guest-facing environment

Tech-friendly and quick to learn new systems

A team player with a positive, can-do attitude

Why Bode

A team that values creativity, personality, and connection

Opportunities to grow across hotel operations

A role where your local knowledge and passion truly matter

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