The TJX Companies, Inc.
Loss Prevention Customer Service Associate
The TJX Companies, Inc., Pasadena, Maryland, United States, 21122
Loss Prevention Customer Service Associate
Join to apply for the
Loss Prevention Customer Service Associate
role at
The TJX Companies, Inc.
Job Description Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.
Responsibilities
Provides timely, courteous and knowledgeable service to customers
Engages customers, providing support and creating a positive shopping environment
Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
Observes accurate checkout procedures for customers and Associates
Communicates shrink-related concerns to Store Management and Loss Prevention
Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
Coordinates and completes shrink-related activities in partnership with Store Management
Supports and participates in store shrink reduction goals and programs
Promotes a culture of honesty and integrity; maintains confidentiality
Encourages Associate use of shrink reduction resources
Promotes safety awareness and supports maintenance of a safe environment
Follows through on commitments; accomplishes goals with minimum supervision
Adheres to all labor laws, policies, and procedures
Performs other duties as assigned
Qualifications
Excellent communication skills and good judgment
Ability to respond appropriately to changes in direction or unexpected situations
Standout colleague, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience
Benefits Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Employment Details Location: USA HomeGoods Store 0707 Pasadena MD Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Retail
Compensation This position has a starting pay range of $15.00 to $17.10 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Address 8036 Governor Ritchie Highway Suite 1B
Equal Opportunity Employer TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.
#J-18808-Ljbffr
Loss Prevention Customer Service Associate
role at
The TJX Companies, Inc.
Job Description Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.
Responsibilities
Provides timely, courteous and knowledgeable service to customers
Engages customers, providing support and creating a positive shopping environment
Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
Observes accurate checkout procedures for customers and Associates
Communicates shrink-related concerns to Store Management and Loss Prevention
Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
Coordinates and completes shrink-related activities in partnership with Store Management
Supports and participates in store shrink reduction goals and programs
Promotes a culture of honesty and integrity; maintains confidentiality
Encourages Associate use of shrink reduction resources
Promotes safety awareness and supports maintenance of a safe environment
Follows through on commitments; accomplishes goals with minimum supervision
Adheres to all labor laws, policies, and procedures
Performs other duties as assigned
Qualifications
Excellent communication skills and good judgment
Ability to respond appropriately to changes in direction or unexpected situations
Standout colleague, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience
Benefits Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Employment Details Location: USA HomeGoods Store 0707 Pasadena MD Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Retail
Compensation This position has a starting pay range of $15.00 to $17.10 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Address 8036 Governor Ritchie Highway Suite 1B
Equal Opportunity Employer TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.
#J-18808-Ljbffr