Oncology Consultants
Front Office Assistant - Memorial City
Oncology Consultants, Houston, Texas, United States, 77246
Description
We are seeking a friendly and organized Front Office Assistant to join our team and serve as the first point of contact for our patients. In this role, you’ll be responsible for greeting and checking in patients, managing registration, verifying insurance benefits, scheduling and confirming appointments, collecting co-pays, and answering incoming calls. Your ability to multitask and deliver excellent customer service will help ensure a smooth and welcoming experience for every patient. If you thrive in a fast‑paced environment and enjoy working as part of a supportive team, we’d love to hear from you!
Benefits
Insurances: Life, medical, dental, short‑term term and long‑term disability
401K
Free Parking
PTO
Holidays
Competitive Salary
Employee Assistance Program
Tuition Reimbursement
Continuing Medical Education Allowance
Pet Insurance
Employee Discounts
Next Level PRIME
Requirements Essential Functions
Welcome all patients and visitors by greeting them in person, answering inquiries and directing them through the registration process.
Utilize a multi‑line phone system, fax machine, printer, copier, and scanner to process patients through the registration process.
Answer phones and transfer phone calls to corresponding employees.
Register patients, verifying insurance eligibility as needed, and collecting payments through various software systems.
Collect all insurance information, verify patient demographics, process payments, post patient balances.
Schedule patient appointments.
Maintain a neat and clean work environment and professional appearance and adherence to relevant health and safety procedures.
Discharge patients, assist office and clinical staff and close office at end of shift.
Assist in the coverage of Front Office duties in other locations as needed or required.
Other clerical responsibilities as needed.
Skills Required
A professional, dependable, flexible and self‑motivated person.
Knowledge of health insurance, including HMOs, PPOs, Medicare, Medicaid, etc.
Ability to multi‑task, possess good computer skills, have a good attitude, be personable, and flexible.
Knowledge of basic computer software, and the ability to learn billing software and electronic medical records.
Ability to communicate well with patients and medical staff.
Possess the ability to follow OSHA/HIPAA guidelines.
Experience and Educational Requirements
Prefer 1 or more years of experience as front office assistant in a health care setting.
Minimum high school diploma.
Bi‑lingual in Spanish preferred.
Physical Demands Normal office environment. Requires sitting and standing. Manual dexterity needed for using a calculator and computer keyboard. Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence. Occasional overtime may be required. Moderate stress level and moderate noise level. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.
Comments This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
Medical Center | Memorial City | Sugar Land | Katy | Willowbrook | Southwest /Northwest | Southeast/League City | Pearland | Precision | Pasadena | Cypress | Corpus Christi/ Rockport
Seniority Level Entry level
Employment type Full‑time
Job function Other
Industries Hospitals and Health Care
#J-18808-Ljbffr
Benefits
Insurances: Life, medical, dental, short‑term term and long‑term disability
401K
Free Parking
PTO
Holidays
Competitive Salary
Employee Assistance Program
Tuition Reimbursement
Continuing Medical Education Allowance
Pet Insurance
Employee Discounts
Next Level PRIME
Requirements Essential Functions
Welcome all patients and visitors by greeting them in person, answering inquiries and directing them through the registration process.
Utilize a multi‑line phone system, fax machine, printer, copier, and scanner to process patients through the registration process.
Answer phones and transfer phone calls to corresponding employees.
Register patients, verifying insurance eligibility as needed, and collecting payments through various software systems.
Collect all insurance information, verify patient demographics, process payments, post patient balances.
Schedule patient appointments.
Maintain a neat and clean work environment and professional appearance and adherence to relevant health and safety procedures.
Discharge patients, assist office and clinical staff and close office at end of shift.
Assist in the coverage of Front Office duties in other locations as needed or required.
Other clerical responsibilities as needed.
Skills Required
A professional, dependable, flexible and self‑motivated person.
Knowledge of health insurance, including HMOs, PPOs, Medicare, Medicaid, etc.
Ability to multi‑task, possess good computer skills, have a good attitude, be personable, and flexible.
Knowledge of basic computer software, and the ability to learn billing software and electronic medical records.
Ability to communicate well with patients and medical staff.
Possess the ability to follow OSHA/HIPAA guidelines.
Experience and Educational Requirements
Prefer 1 or more years of experience as front office assistant in a health care setting.
Minimum high school diploma.
Bi‑lingual in Spanish preferred.
Physical Demands Normal office environment. Requires sitting and standing. Manual dexterity needed for using a calculator and computer keyboard. Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence. Occasional overtime may be required. Moderate stress level and moderate noise level. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve.
Comments This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
Medical Center | Memorial City | Sugar Land | Katy | Willowbrook | Southwest /Northwest | Southeast/League City | Pearland | Precision | Pasadena | Cypress | Corpus Christi/ Rockport
Seniority Level Entry level
Employment type Full‑time
Job function Other
Industries Hospitals and Health Care
#J-18808-Ljbffr