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Claims Operations & Finance Administrator at Tricura Insurance Group (Remote)

Hire5, New York, New York, us, 10261

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Location:

Remote, LatAm countries Schedule:

Full-time, 9-6 EST Reports to:

Chief Claims Officer Portfolio:

Professional Liability claims governed by

Centaur Risk Partners

Tricura Insurance Group

is a rapidly growing, tech-enabled insurance and risk-management company redefining how healthcare organizations protect, manage, and strengthen their operations. Founded by industry experts with deep backgrounds in clinical care, risk management, and technology, Tricura delivers tailored liability coverage and advanced claims management to some of the most complex and high-risk healthcare environments.

Led by

Gabriel Mayer (CEO), Beau Walker (CTO), and Matthew Queen (COO) , Tricura leverages cutting-edge AI, machine learning, and data intelligence to enhance underwriting precision, improve risk analysis, and deliver better outcomes for healthcare providers.

Our mission:

Improve the quality of care delivery and strengthen provider businesses while reducing the cost of risk.

About the Role:

We are seeking a highly organized Administrative Assistant to support claims adjusters handling professional liability claims under a portfolio governed by Centaur Risk Partners. This role is central to keeping claims operations moving smoothly, especially around financial tracking, invoice processing, policy limit updates, and timely insured communication. The right candidate is detail-obsessed, deadline-driven, comfortable with spreadsheets, and able to manage multiple moving parts without dropping anything.

Key Responsibilities:

Financial Tracking & General Ledger Maintenance

Develop and maintain a general ledger of all claim-related financial activity (payments, invoices, deductible debits, etc.)

Ensure ledger accuracy and completeness for monthly reporting and bordereaux preparation

Prepare financial activity summaries for review by adjusters and management

Invoice Collection & Deductible / Limit Accounting

Collect, track, and account for invoices from third parties (defense counsel, experts, vendors, etc.)

Apply invoice amounts against insured deductibles and ensure proper documentation

Coordinate with claims adjusters to amend policy limits as required based on deductible debits and claim activity

Maintain clean invoice logs and supporting documentation for audit and reporting purposes

FNOL – Timeliness Standard

Send First Notices of Loss to insureds within

one (1) business day

of the loss being referred to Centaur Risk Partners

Ensure all FNOL communications are accurate, professional, and properly documented

Maintain a log of FNOL communications and confirm delivery

Claims Workflow Administration

Update and maintain the claims workflow spreadsheet as new matters are received

Assign and distribute work to the appropriate parties per established workflow rules

Track claim status updates, key deadlines, and task ownership

Flag missing documentation, overdue items, or process bottlenecks to the team

Required Qualifications:

1+ years of administrative, operations, claims support, legal admin, or accounting support experience

Strong Excel/Google Sheets skills (filters, pivot tables a plus; comfort with detailed tracking is required)

Highly organized and able to manage multiple priorities with minimal supervision

Excellent written communication and professional email etiquette

Strong attention to detail, especially with financial and claims documentation

Ability to handle sensitive/confidential information appropriately

Fluent English

Core Skills & Competencies:

Process discipline and follow-through

Financial accuracy and reconciliation mindset

Comfort working with adjusters, vendors, and insureds

Strong time management and deadline execution

Ability to document workflows and keep clean records

What Success Looks Like in This Role:

FNOLs consistently go out within 1 business day

Ledger is always current, auditable, and bordereaux-ready

Invoices are tracked, accounted for correctly, and deductible/limits are updated without delays

Claims workflow spreadsheet stays accurate and gives the team real visibility into claim intake and workload

Why Join Us

Fully remote team across North & South American countries

High-growth environment with direct exposure to leadership

Mission-driven company transforming healthcare with cutting-edge technology

Dynamic, collaborative, and fast-growing team environment

Competitive compensation, paid in USD

Unlimited PTO

Application deadline: ASAP.

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