Foresight Mental Health
Therapy Operations Coordinator
Foresight Mental Health, Tulsa, Oklahoma, United States, 74145
Welcome to Foresight Mental Health. Join a team with purpose!
At Foresight Mental Health, we are committed to supporting our providers and offering opportunities for mental health professionals to grow, share, and mentor while providing compassionate care to our clients! We invite you to consider joining our team, dedicated to the purpose of improving access to high-quality, mental health care.
The Therapy Operations Coordinator role is responsible for both scheduling therapy clients and providing support to clients and therapists. This includes managing client inquiries, completing appointment requests, and ensuring accurate documentation. Additionally, the role involves supporting therapists through data analysis, identifying utilization trends, and improving workflow efficiency. The coordinator serves as a liaison between clients, therapists, and other operational teams to ensure seamless communication and service delivery.
This is a full-time hourly position with a hybrid schedule of three days at our Tulsa office (if located in the Tulsa, OK area) and two days remote. If you live outside of the Tulsa, OK area, fully remote will be considered. The hours are 11am-8pm CST.
As a Therapy Operations Coordinator, you will:
Manage therapy client scheduling via phone, email, and self scheduling requests via SupportHub
Verify insurance benefits and coordinate with the RCM Benefits team
Handle cancellations, reschedule requests, and respond to payor availability requests
Manage client accounts, including account creation, updates, and maintenance
Monitor and support therapist requests through SupportHub
Distribute reporting on KPIs including cancellations, late/missing documentation, and calendar trends
Oversee consent dashboards, calendar audits, care team rosters, and exploring utilization audits
Act as a point of contact for therapists, payors, and clients, via SupportHub, and RingCentral
Provide portal support for clients and assist with insurance updates
Facilitate clear and effective communication across departments to resolve issues promptly
Complete EHR, SupportHub and other communication tasks as assigned
Respond to payor availability requests
What We're Looking For:
Associate’s Degree preferred
Healthcare experience preferred
Medical office and HIPAA experience preferred
Excellent written and verbal communication skills in adherence with HIPAA privacy laws
Ability to work in a fast-paced environment and adaptable to change
Highly organized and a great multitasker
Motivated to learn and grow
Creative/analytical thinking
Willingness to take on new challenges and pivot focus as needed
Requires a private workspace that allows adherence to HIPAA regulations while communicating with clients
Reliable & ethical to the core!
What you’ll receive:
This is a full-time, remote role that pays $18-$20 per hour depending on experience
Nine company paid holidays
The opportunity to be part of a culture of connection and respect working toward our shared purpose!
Comprehensive benefits package, including medical, dental, and vision coverage; 401K with company-paid match; employer provided short-term and long-term disability insurance and Employer provided basic life insurance; access to pet insurance and Student Loan counseling services; free Employee Assistance Program (EAP)
Apply today and take the next step in your career with Foresight Mental Health. Join our team and bring your expertise to transform the lives of our patients.
Thanks for your interest in working with Foresight
If you are a California resident, please read our California Candidate Privacy Notice here.
Foresight is an equal opportunity employer. We’re committed to providing reasonable accommodations and will work with you to meet your needs. If you’re a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
#J-18808-Ljbffr
At Foresight Mental Health, we are committed to supporting our providers and offering opportunities for mental health professionals to grow, share, and mentor while providing compassionate care to our clients! We invite you to consider joining our team, dedicated to the purpose of improving access to high-quality, mental health care.
The Therapy Operations Coordinator role is responsible for both scheduling therapy clients and providing support to clients and therapists. This includes managing client inquiries, completing appointment requests, and ensuring accurate documentation. Additionally, the role involves supporting therapists through data analysis, identifying utilization trends, and improving workflow efficiency. The coordinator serves as a liaison between clients, therapists, and other operational teams to ensure seamless communication and service delivery.
This is a full-time hourly position with a hybrid schedule of three days at our Tulsa office (if located in the Tulsa, OK area) and two days remote. If you live outside of the Tulsa, OK area, fully remote will be considered. The hours are 11am-8pm CST.
As a Therapy Operations Coordinator, you will:
Manage therapy client scheduling via phone, email, and self scheduling requests via SupportHub
Verify insurance benefits and coordinate with the RCM Benefits team
Handle cancellations, reschedule requests, and respond to payor availability requests
Manage client accounts, including account creation, updates, and maintenance
Monitor and support therapist requests through SupportHub
Distribute reporting on KPIs including cancellations, late/missing documentation, and calendar trends
Oversee consent dashboards, calendar audits, care team rosters, and exploring utilization audits
Act as a point of contact for therapists, payors, and clients, via SupportHub, and RingCentral
Provide portal support for clients and assist with insurance updates
Facilitate clear and effective communication across departments to resolve issues promptly
Complete EHR, SupportHub and other communication tasks as assigned
Respond to payor availability requests
What We're Looking For:
Associate’s Degree preferred
Healthcare experience preferred
Medical office and HIPAA experience preferred
Excellent written and verbal communication skills in adherence with HIPAA privacy laws
Ability to work in a fast-paced environment and adaptable to change
Highly organized and a great multitasker
Motivated to learn and grow
Creative/analytical thinking
Willingness to take on new challenges and pivot focus as needed
Requires a private workspace that allows adherence to HIPAA regulations while communicating with clients
Reliable & ethical to the core!
What you’ll receive:
This is a full-time, remote role that pays $18-$20 per hour depending on experience
Nine company paid holidays
The opportunity to be part of a culture of connection and respect working toward our shared purpose!
Comprehensive benefits package, including medical, dental, and vision coverage; 401K with company-paid match; employer provided short-term and long-term disability insurance and Employer provided basic life insurance; access to pet insurance and Student Loan counseling services; free Employee Assistance Program (EAP)
Apply today and take the next step in your career with Foresight Mental Health. Join our team and bring your expertise to transform the lives of our patients.
Thanks for your interest in working with Foresight
If you are a California resident, please read our California Candidate Privacy Notice here.
Foresight is an equal opportunity employer. We’re committed to providing reasonable accommodations and will work with you to meet your needs. If you’re a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
#J-18808-Ljbffr