Aramark
Requisition #: 627943
Location: Decatur, GA, 30030, US
Job Description
The Hospitality Worker I is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities
Greet and provide customer service to guests while anticipating their needs. Book reservations and coordinate registration. Operate a register and/or software system to complete cash and credit card transactions. Answer phone calls and emails and deliver messages as needed. Maintain excellent customer service and a positive attitude towards guests, customers, clients, co‑workers, etc. Other duties and tasks as assigned by manager. At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. To meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications
Previous guest services experience preferred. Demonstrates excellent customer service skills. Demonstrates interpersonal and communication skills, both verbal and written. Demonstrates organizational skills, accuracy, and attention to detail. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. It may also require uniforms and/or personal protective equipment. Education
Education requirements not specified. Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. Equal Employment Opportunity
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing— a new challenge, a sense of belonging, or just a great place to work—our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.
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The Hospitality Worker I is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities
Greet and provide customer service to guests while anticipating their needs. Book reservations and coordinate registration. Operate a register and/or software system to complete cash and credit card transactions. Answer phone calls and emails and deliver messages as needed. Maintain excellent customer service and a positive attitude towards guests, customers, clients, co‑workers, etc. Other duties and tasks as assigned by manager. At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. To meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications
Previous guest services experience preferred. Demonstrates excellent customer service skills. Demonstrates interpersonal and communication skills, both verbal and written. Demonstrates organizational skills, accuracy, and attention to detail. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. It may also require uniforms and/or personal protective equipment. Education
Education requirements not specified. Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. Equal Employment Opportunity
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing— a new challenge, a sense of belonging, or just a great place to work—our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.
#J-18808-Ljbffr