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My Hearing Centers

Hearing Aid Technician

My Hearing Centers, Casper, Wyoming, United States, 82604

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My Hearing Centers is seeking a dedicated and detail-oriented Hearing Aid Technician to join our growing hearing care team. If you enjoy helping patients, working with innovative medical devices, and supporting licensed providers in a clinical environment, this role may be a great fit.

Essential Job Functions

Perform pure-tone hearing screenings as permitted by state scope of practice

Assist licensed providers with hearing aid fittings and adjustments only when directed

Conduct routine cleanings, checks, and minor maintenance of hearing aids, including walk-in services

Prepare hearing aids for delivery, including charging, programming support, and documentation

Manage hearing aid inventory, including ordering, receiving, tracking, and storage

Educate patients on proper hearing aid use, care, and routine self-maintenance

Accurately document services, device status, and patient interactions in clinical systems

Additional Duties (As Assigned)

Assist with provider calendar optimization to support clinic productivity

Support insurance verification and follow-up on benefits or authorizations

Assist with onboarding and pre-qualification of newly scheduled patients

Perform outbound calling to approved patient lists to support hearing evaluation scheduling

Qualifications

High school diploma or equivalent required

Associate’s degree, technical certification, or healthcare training preferred

Prior experience as a Hearing Aid Technician or in a clinical/technical healthcare role preferred

Strong technical aptitude and attention to detail

Excellent communication and patient service skills

Proficiency with electronic medical records, hearing aid software, and office technology

Physical Requirements

Ability to sit or stand for extended periods

Frequent use of hands for fine motor tasks (handling small hearing aid components)

Ability to lift and carry up to 25 pounds

Ability to bend, reach, and perform repetitive motions

Adequate vision and hearing to perform device inspections and patient interactions

Travel Requirement This role requires 100% travel between clinic locations. Candidates must be comfortable with frequent travel and working in multiple clinic environments based on scheduling needs.

Compliance & Workplace Expectations

Maintain patient confidentiality in accordance with HIPAA regulations

Follow all company policies, clinical protocols, and safety procedures

Comply with state and federal healthcare regulations

Maintain a professional, respectful, and patient-focused demeanor

Equal Employment Opportunity My Hearing Centers is an equal opportunity employer and prohibits discrimination and harassment of any kind.

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