Hard Rock Cafe International Inc.
Overview
With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com. Responsibilities
Job Objective To provide for the best possible handling of the guest’s needs by serving them in an efficient, professional and hospitable manner To provide that service by working in cooperation with the kitchen, roadies, hosts and all other employees To work with management to ensure the success of each event To work within the Hard Rock Café Mission and Values Responsibilities Read and follow the BEO Set up of private events based upon the instructions of the Banquet Manager/Captain Follow all banquet standards in maintaining our high level of guest service Breakdown of all areas and proper storage of all banquet equipment Understand and follow through with all policies and procedures of the Banquet Department and the Hard Rock Organization Work as a team with all other servers and staff Be at your very best at all times and create an experience for our guests that is memorable and beyond their expectations Any other and all duties assigned by the Banquet Manager/Captain Qualifications
Job Requirements Include: Performing duties which require bending & reaching Able to lift up to 25-pounds Standing or walking on the floor for up to 8+ hours Maintaining a well-groomed appearance (“having a plan”) Following all uniform guidelines Practicing all safety & sanitation standards Recycling products, where possible Remaining calm in a hectic, fast-paced atmosphere Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency Displaying a positive and outwardly friendly attitude toward guests and co-workers – never allowing personal life or outside influences to dictate attitude Maintaining HRC’s 5 core Values and Mission Statement Qualifications Prior experience as a banquet server and/or bartender Versed in banquet table service Available to work a wide variety of shifts and schedules Additional Details
Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applicationsfrom people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.
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With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com. Responsibilities
Job Objective To provide for the best possible handling of the guest’s needs by serving them in an efficient, professional and hospitable manner To provide that service by working in cooperation with the kitchen, roadies, hosts and all other employees To work with management to ensure the success of each event To work within the Hard Rock Café Mission and Values Responsibilities Read and follow the BEO Set up of private events based upon the instructions of the Banquet Manager/Captain Follow all banquet standards in maintaining our high level of guest service Breakdown of all areas and proper storage of all banquet equipment Understand and follow through with all policies and procedures of the Banquet Department and the Hard Rock Organization Work as a team with all other servers and staff Be at your very best at all times and create an experience for our guests that is memorable and beyond their expectations Any other and all duties assigned by the Banquet Manager/Captain Qualifications
Job Requirements Include: Performing duties which require bending & reaching Able to lift up to 25-pounds Standing or walking on the floor for up to 8+ hours Maintaining a well-groomed appearance (“having a plan”) Following all uniform guidelines Practicing all safety & sanitation standards Recycling products, where possible Remaining calm in a hectic, fast-paced atmosphere Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency Displaying a positive and outwardly friendly attitude toward guests and co-workers – never allowing personal life or outside influences to dictate attitude Maintaining HRC’s 5 core Values and Mission Statement Qualifications Prior experience as a banquet server and/or bartender Versed in banquet table service Available to work a wide variety of shifts and schedules Additional Details
Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applicationsfrom people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.
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