Mercy Medical Center, Inc.
Admin/Surgical Scheduler
Mercy Medical Center, Inc., Baltimore, Maryland, United States, 21276
Summary
Join Our Team at Mercy Medical Center – Now Hiring a Surgical Assistant in Urology!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America’s Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities As a Surgical Coordinator at Mercy Medical Center, you’ll play a pivotal role in facilitating smooth and efficient surgical operations within our Urologic department. You’ll be responsible for coordinating surgical schedules, managing patient appointments, and ensuring all necessary authorizations are obtained. This is a dynamic role that requires excellent organizational skills, attention to detail, and a passion for delivering exceptional patient care.
Facilitate surgical scheduling and optimize providers’ surgical schedules for maximum efficiency
Ability to accompany providers to various clinic locations to facilitate check‑ins, check‑outs, and surgical scheduling, as needed
Ensure timely completion of authorizations for surgeries, adhering meticulously to regulatory standards
Efficiently manage pre‑operative paperwork and confirm appointments through personalized phone calls and MyChart messages
Serve as a crucial intermediary between physicians and patients, offering comprehensive guidance on the entire surgical journey
Offer seamless administrative support to guarantee the smooth functioning of the medical surgery center
Maintain meticulous medical records and promptly address incoming calls to uphold operational efficiency
All other duties as assigned
Requirements
Knowledge of medical office management systems and procedures
One‑year Surgical Scheduling experience preferred
Excellent time management skills with the ability to prioritize tasks effectively
Understanding of basic scheduling system management
Strong interpersonal and communication skills, with a service‑oriented mindset
Proficiency in MS Office and EPIC
Ability to work under pressure in a fast‑paced environment
Previous experience working in a medical office setting
Knowledge of basic medical terminology
Patient (Office and Operating Room) Scheduling
Must have excellent telephone demeanor
Benefits
Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
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Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America’s Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities As a Surgical Coordinator at Mercy Medical Center, you’ll play a pivotal role in facilitating smooth and efficient surgical operations within our Urologic department. You’ll be responsible for coordinating surgical schedules, managing patient appointments, and ensuring all necessary authorizations are obtained. This is a dynamic role that requires excellent organizational skills, attention to detail, and a passion for delivering exceptional patient care.
Facilitate surgical scheduling and optimize providers’ surgical schedules for maximum efficiency
Ability to accompany providers to various clinic locations to facilitate check‑ins, check‑outs, and surgical scheduling, as needed
Ensure timely completion of authorizations for surgeries, adhering meticulously to regulatory standards
Efficiently manage pre‑operative paperwork and confirm appointments through personalized phone calls and MyChart messages
Serve as a crucial intermediary between physicians and patients, offering comprehensive guidance on the entire surgical journey
Offer seamless administrative support to guarantee the smooth functioning of the medical surgery center
Maintain meticulous medical records and promptly address incoming calls to uphold operational efficiency
All other duties as assigned
Requirements
Knowledge of medical office management systems and procedures
One‑year Surgical Scheduling experience preferred
Excellent time management skills with the ability to prioritize tasks effectively
Understanding of basic scheduling system management
Strong interpersonal and communication skills, with a service‑oriented mindset
Proficiency in MS Office and EPIC
Ability to work under pressure in a fast‑paced environment
Previous experience working in a medical office setting
Knowledge of basic medical terminology
Patient (Office and Operating Room) Scheduling
Must have excellent telephone demeanor
Benefits
Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
#J-18808-Ljbffr