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Chick-fil-A Supply

Driver Navigator

Chick-fil-A Supply, Dallas, Texas, United States, 75215

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Driver Navigator

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Chick‑fil‑A Supply .

As a navigator, you will support and partner with drivers at the Chick‑fil‑A Supply Market Distribution Center in Hutchins, TX to provide excellent delivery service to restaurants. You will help with unloading the truck, delivering and organizing food, navigating to each destination, completing delivery logs and sharing opportunities for process improvement. As a navigator, you will be a crucial part of a team innovating ways to better serve Chick‑fil‑A® restaurants and operators. You will report to the transportation supervisor and collaborate with the transportation team to provide the driver with up‑to‑date route, schedule and delivery instructions.

Location 1225 W Wintergreen Rd, Hutchins, TX 75141

Pay Starting at $24.25 an hour

Schedule

4‑Day workweek (four 10‑hour days) overnight

Time: 7 pm – 9 am

Schedule will be assigned according to business needs; flexibility needed during weekends, holidays, and rotating shifts

Benefits

Food and drinks provided: free lunch, snacks and drinks during workday

Generous paid time off: PTO: accrue up to 3 weeks of PTO in first year with immediate access to 40 hours upon hire

Wellness: 16 hours per year

Holiday pay: 8 days per year

Health insurance options: variety of plans, including no‑premium for individuals and low‑cost premium for family plans

Retirement: 401(k) with 5% match for eligible employees

Additional benefits to help you thrive in all areas of life (emotional, social, physical, financial, spiritual)

Responsibilities

Complete pre‑trip checklist and prepare equipment for safe, efficient use

Conduct trip planning to confirm optimal route and road conditions

Ensure driver is aware of route plan and any exceptions to normal delivery sequence

Help driver navigate and position truck for deliveries

Assist with unloading product at restaurants in an accurate, organized manner

Ensure all food safety protocols are followed during delivery, with special attention to temperature integrity and prevention of damage and contamination

Communicate any potential service interruptions (e.g., scheduling discrepancies or security risks) to the DC

Handle mistakes gracefully and professionally by executing “Remarkable Recovery”

Secure all product and equipment loaded on trailer for transit between stops

Organize and maintain control of all shipping documents throughout each delivery route

Assist driver with collection of all equipment (e.g., carts and pallets) or product returns from restaurants

Frequently lift up to 65 pounds; occasionally move with mechanical assistance up to 1,500 pounds

Work in all weather conditions

Prepare for a flexible schedule, including nights, weekends, holidays, and rotating shifts

Typically work shifts at night (e.g., 10 p.m. – 8 a.m.)

Work in a multi–temperature environment, including freezer

Communicate effectively with stakeholders (restaurant operators and distribution center staff)

Adapt to change and respond to difficult and challenging situations professionally

Manage pressure and conflicting demands; prioritize tasks and workload effectively

Perform other related duties as assigned

Know customers’ needs intimately, treat all parties with dignity and respect in difficult situations, and maintain a positive, service‑focused mindset

Minimum Qualifications

High school or equivalent (e.g., GED)

Self‑starter with excellent project management and organization skills

Highly motivated with strong interpersonal skills; a team player who can work independently when necessary

Tech‑savvy and comfortable using basic smartphone and tablet systems and applications

Detail‑oriented, organized yet creative problem solver and communicator (written and verbal)

Able to anticipate needs, lead multiple projects, and manage shifting priorities

Able to travel 5% of the job for Chick‑fil‑A operator/market visits, supplier visits, and related conferences

Strong communicator across all levels of an organization, with teammates and suppliers

Quick and versatile learner who is open to change; analyzes successes and failures for improvement; experiments to find solutions; enjoys unfamiliar tasks; quickly grasps essence and structure of anything

Customer‑focused relationship builder who can earn trust and respect of internal and external customers and leverage their information to improve products and services

Committed without compromise to food safety for customers and safe workplace for colleagues

Inspired to uphold Chick‑fil‑A values and act with integrity

Driver of results who can be counted on to not only meet but exceed goals and push others to do the same

Problem solver who identifies hidden problems, looks beyond the obvious, and doesn’t stop at the first answer

Servant leader who puts others first, corrects mistakes with authenticity, and respects all viewpoints

Preferred Qualifications

Prior food service delivery experience

Experience working night shifts

Minimum Years of Experience 1

Travel Requirements 5%

Required Level of Education High School Diploma or GED

Relocation Assistance Provided No

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