Ascend Wellness Holdings, Inc.
Delivery Driver (Mister Jones)
Ascend Wellness Holdings, Inc., Little Falls, New Jersey, us, 07424
JOB SUMMARY
The Delivery Driver will work to provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance is necessary for this role. The Delivery Driver will deliver items to customers, patients, in a safe, timely manner. This Delivery Driver will be responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. The Delivery Driver is responsible for a skillset of product knowledge, customer service, basic computer skills, and cash handling experience.
PRIMARY RESPONSIBILITIES
Interpret and execute state laws and regulations required when delivering medical cannabis
Manage documents associated with cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
Maintaining positive professional relationships with dispensary staff
Timely and effective communication when issues arise while making deliveries
Ability to communicate professionally in person to effectively explain all variations of cannabis products to guests, if necessary
Basic math skills with the ability to manage cash transactions
Receive cash payments and make accurate change
Professional knowledge and working experience of cannabis products from a regulated retail dispensary or medical distribution center
Computer skills working within a POS system as well as cash register and payment processing
Provide exceptional customer service by phone, text and in person
Develop and maintain rapport with customers
Ensure customer and patient concerns and/or questions are addressed, answered promptly, efficiently, and communicated to the Dispensary
Obey all traffic laws and operate vehicles in a safe and legal manner
Maintain a positive work environment conducive to trust and respect
Maintain strictest confidentiality in compliance with HIPAA guidelines
During "down time" between deliveries, assist Dispensary staff with inventory, organizing back stock, cleaning, updating website and on‑line menus and other tasks as needed
JOB REQUIREMENTS
Must be 25 years or older and pass any and all required pre‑employment screenings
Must have a clean motor vehicle driving record
Must have a valid driver's license
Must be willing to work weekends, days, night shifts
High school diploma or general education degree (GED)
Retail experience preferred, cannabis retail experience a plus
Cannabis point of sale (POS) software a plus
Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
Must be able to obtain and retain a Registered Agent Card issued by the state of operation
Must have excellent organization and time management skills
Must be focused, and pay close attention to detail
Must be able to internalize training and follow instructions
Must be able to communicate clearly and effectively
PHYSICAL DEMANDS The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Company Overview Mister Jones is a partner company of Ascend Wellness Holdings, Inc. ("AWH") a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer‑focused retail experience. We are looking to build a world‑class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patients’ lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.
EEO Statement Mister Jones/Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
NOTE Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
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PRIMARY RESPONSIBILITIES
Interpret and execute state laws and regulations required when delivering medical cannabis
Manage documents associated with cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
Maintaining positive professional relationships with dispensary staff
Timely and effective communication when issues arise while making deliveries
Ability to communicate professionally in person to effectively explain all variations of cannabis products to guests, if necessary
Basic math skills with the ability to manage cash transactions
Receive cash payments and make accurate change
Professional knowledge and working experience of cannabis products from a regulated retail dispensary or medical distribution center
Computer skills working within a POS system as well as cash register and payment processing
Provide exceptional customer service by phone, text and in person
Develop and maintain rapport with customers
Ensure customer and patient concerns and/or questions are addressed, answered promptly, efficiently, and communicated to the Dispensary
Obey all traffic laws and operate vehicles in a safe and legal manner
Maintain a positive work environment conducive to trust and respect
Maintain strictest confidentiality in compliance with HIPAA guidelines
During "down time" between deliveries, assist Dispensary staff with inventory, organizing back stock, cleaning, updating website and on‑line menus and other tasks as needed
JOB REQUIREMENTS
Must be 25 years or older and pass any and all required pre‑employment screenings
Must have a clean motor vehicle driving record
Must have a valid driver's license
Must be willing to work weekends, days, night shifts
High school diploma or general education degree (GED)
Retail experience preferred, cannabis retail experience a plus
Cannabis point of sale (POS) software a plus
Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
Must be able to obtain and retain a Registered Agent Card issued by the state of operation
Must have excellent organization and time management skills
Must be focused, and pay close attention to detail
Must be able to internalize training and follow instructions
Must be able to communicate clearly and effectively
PHYSICAL DEMANDS The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Company Overview Mister Jones is a partner company of Ascend Wellness Holdings, Inc. ("AWH") a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer‑focused retail experience. We are looking to build a world‑class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patients’ lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.
EEO Statement Mister Jones/Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
NOTE Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
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