Accor Hotels
Company Description
Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620‑room and suite upper‑upscale property catering for both business and leisure clientele. The hotel is located in Deira at the heart of Dubai, within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only three stops away on the Dubai Metro from the Dubai World Trade Centre, and a 10‑minute drive from Dubai International Airport.
Job Description Waiter/Waitress
As a Waiter/Waitress you are responsible for the exceptional service and cuisine that are hallmarks of our food & beverage experience. As a Server you are responsible for providing professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.
What’s in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities
What you will be doing:
Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
Greet & seat customers and serve them in a professional, discreet & personalised way
Acquire in‑depth knowledge of the food & beverage menu of the assigned outlet to assist and provide advice to guests
Consistently monitor quality of food & beverage being served
Practice good customer relations and attend to customer complaints / queries satisfactorily
Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
Responsible for all service preparations before, during & after the service (mis‑en‑place)
Ensure minimum wastage, breakage and spoilage
Actively use up‑selling techniques to exceed guest expectations and increase revenue
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, and protect and conserve the environment
Qualifications Your experience and skills include:
Previous experience in the hospitality industry is preferred
Strong interpersonal and problem‑solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast‑paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional language skills such as Arabic, French, Russian etc. are an asset
Physical Aspects of Position
Constant standing and walking throughout the shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Additional Information Visa requirements:
Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.
Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? Guided by our purpose “Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.” We empower every team member to bring their passion and creativity to life.
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Do what you love, care for the world, dare to challenge the status quo! HOSPITALITY IS A WORK OF HEART
#J-18808-Ljbffr
Job Description Waiter/Waitress
As a Waiter/Waitress you are responsible for the exceptional service and cuisine that are hallmarks of our food & beverage experience. As a Server you are responsible for providing professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.
What’s in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities
What you will be doing:
Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
Greet & seat customers and serve them in a professional, discreet & personalised way
Acquire in‑depth knowledge of the food & beverage menu of the assigned outlet to assist and provide advice to guests
Consistently monitor quality of food & beverage being served
Practice good customer relations and attend to customer complaints / queries satisfactorily
Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
Responsible for all service preparations before, during & after the service (mis‑en‑place)
Ensure minimum wastage, breakage and spoilage
Actively use up‑selling techniques to exceed guest expectations and increase revenue
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, and protect and conserve the environment
Qualifications Your experience and skills include:
Previous experience in the hospitality industry is preferred
Strong interpersonal and problem‑solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast‑paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional language skills such as Arabic, French, Russian etc. are an asset
Physical Aspects of Position
Constant standing and walking throughout the shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Additional Information Visa requirements:
Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.
Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? Guided by our purpose “Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.” We empower every team member to bring their passion and creativity to life.
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Do what you love, care for the world, dare to challenge the status quo! HOSPITALITY IS A WORK OF HEART
#J-18808-Ljbffr