Wind Creek
Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.
Description Job Overview The Host is responsible for greeting and seating guests in a friendly professional manner. One may also serve as a concierge for VIP guests in the specialty dining operation.
Purpose Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities
Completes all pre-, running, and post-shift side-work as directed by the manager or supervisor
Keeps work area neat, clean, and free of safety hazards
Manages the Reservation Book and calls guests to confirm restaurant reservations
Answers phones and maintains a professional presence at the restaurant entrance at all times
Maintains a warm and inviting phone demeanor at all times
Knows the menu offerings and hours/days of operations
Greets and welcomes guests in a friendly and professional manner
Manages the waiting guests and encourages guests to wait in the Lounge area
Seat guests gracefully and efficiently; Genuinely thank the guests as they leave the restaurant
Assists other team members in clearing, cleaning, and resetting tables
Communicate with the Dining Room team to ensure effective meal service and transition times for guests to ensure guest satisfaction
Cheerfully accommodates the needs and requests of any guest
Assists in the service of beverages, and food as requested. Must be twenty-one (21) years of age to serve alcoholic beverages
Keep all menus clean and in good condition
Other duties & responsibilities as assigned
Job Requirements (please ensure you meet the listed requirements prior to applying)
High School diploma or GED required or currently enrolled and complete a GED program within 6 months from start date as a condition of continued employment
Must be eighteen (18) years of age or older
Must be able to lift and carry up to 25 lbs
Must be able to work independently and as part of a team
Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment.
Ability to adequately and successfully perform all aspects of this position
Must possess a high level of maturity, dependability, and punctuality
Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
Must successfully pass a job interview, including a guest service audition
Must complete Responsible Vendor Alcoholic Beverage Service and BASSET training
Must complete ServeSafe Sanitation training
Willing to work odd and irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must be able to respond calmly and make rational decisions when handling guest and employee conflicts
Willing to travel and participate in training as recommended or required
Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Base Pay
Pay range - $15.00 - $20.63 (The base pay will depend on factors such as experience level and skillset.)
Voluntary full-time benefit offerings include the following - group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses to all employees.
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Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.
Description Job Overview The Host is responsible for greeting and seating guests in a friendly professional manner. One may also serve as a concierge for VIP guests in the specialty dining operation.
Purpose Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities
Completes all pre-, running, and post-shift side-work as directed by the manager or supervisor
Keeps work area neat, clean, and free of safety hazards
Manages the Reservation Book and calls guests to confirm restaurant reservations
Answers phones and maintains a professional presence at the restaurant entrance at all times
Maintains a warm and inviting phone demeanor at all times
Knows the menu offerings and hours/days of operations
Greets and welcomes guests in a friendly and professional manner
Manages the waiting guests and encourages guests to wait in the Lounge area
Seat guests gracefully and efficiently; Genuinely thank the guests as they leave the restaurant
Assists other team members in clearing, cleaning, and resetting tables
Communicate with the Dining Room team to ensure effective meal service and transition times for guests to ensure guest satisfaction
Cheerfully accommodates the needs and requests of any guest
Assists in the service of beverages, and food as requested. Must be twenty-one (21) years of age to serve alcoholic beverages
Keep all menus clean and in good condition
Other duties & responsibilities as assigned
Job Requirements (please ensure you meet the listed requirements prior to applying)
High School diploma or GED required or currently enrolled and complete a GED program within 6 months from start date as a condition of continued employment
Must be eighteen (18) years of age or older
Must be able to lift and carry up to 25 lbs
Must be able to work independently and as part of a team
Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment.
Ability to adequately and successfully perform all aspects of this position
Must possess a high level of maturity, dependability, and punctuality
Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
Must successfully pass a job interview, including a guest service audition
Must complete Responsible Vendor Alcoholic Beverage Service and BASSET training
Must complete ServeSafe Sanitation training
Willing to work odd and irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must be able to respond calmly and make rational decisions when handling guest and employee conflicts
Willing to travel and participate in training as recommended or required
Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Base Pay
Pay range - $15.00 - $20.63 (The base pay will depend on factors such as experience level and skillset.)
Voluntary full-time benefit offerings include the following - group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses to all employees.
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